Metrics need different designs for different audiences. Board executives use them for strategy shifts, technical teams for operational fixes like patching, and directors for guidance without big decisions. Link each metric to the specific action your audience will actually take.
And I think the most important thing with metrics as a whole is making sure that, one, you have a specific intended audience in mind. Is it board-level metrics that you, you know, you're providing so that they can alter strategy? Is it a technical team audience where they need to go and actually run patches or fix access control gaps and things like that? Or is it just I don't know, director level where you're looking for guidance of the team, but not like overarching strategic decisions, having that in mind. And then once you have the audience, like what, what do I expect the board to do with this metric?
