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If you don't have a business continuity plan, start by assuming your critical systems go down for a week. Then map out what you'll tell customers and employees, who you'll call for help, and how you'll recover. Skip disaster recovery for now.

Questions this video answers

Separate disaster recovery from the conversation, assume systems could be down for a week, then determine what to tell the public, employees, and customers, identify who to call for help, and set expectations for recovery.

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