How Many Thumb Scrolls Do You Have?
30 Sept 2025 · 1 min
0:30
Tech workers write emails too long for phones. One email took nine thumb scrolls to reach the actual point. Keep it short so people actually read it on mobile.
Tech workers write emails too long for phones. One email took nine thumb scrolls to reach the actual point. Keep it short so people actually read it on mobile.
We tend to, in technology terms, we tend to be overly prescriptive. And so you get these long emails and I've reflected now, most of us, we get our email on our phone. And how many thumb scrolls do you get before you stop paying attention? And I remember I challenged a colleague. He's like, I don't understand why people aren't reading these emails. I opened up the email. I had opened it on my computer. Now let's look at it on my phone. I had 9 scrolls to get through to read the message. I'm like, that's it. That's too much. So be brief, be concise, be quick. That's, you know, part of that challenge.
