Treat Transition Service Agreements in cyber M&A like uncomfortable divorce paperwork: make them deliberately difficult so both sides want out fast. State your lift-and-shift strategy and legacy retirement plans upfront so teams can align on new tools and stop the productivity drain.
Chapters
You may have TSAs, you may have small deals that don't require these things. It's like, acquire, just pull them in, right? But a lot of times you do. Those TSAs should be uncomfortable and they should feel like divorce paperwork, because the longer you're in them, the more expensive it gets. And you should make it uncomfortable for all parties. So you want to get out of the TSA hard, make them difficult, and it's okay. And saying that out loud helps people go, yep, yep, this TSA is irritating, I would like to get out of it. That's the feeling you want. Stating out loud faster and sooner up front. This is what we're gonna lift and shift. This is what we're gonna get rid of. And this is what we're all gonna head towards for new solutions. Helps everybody get comfortable early of how they're gonna have to change their work, 'cause that uncertainty is what kills productivity. So if you're gonna kill a solution off and say, we're all using something new, make that statement early so you can start those organizational changes and people can head towards that same direction versus sweating it for a long period of time.