A structured business continuity plan requires more than just existing on paper. You need clear organizational push, measurable metrics, and systematic testing that isn't just recovering from an actual disaster.
We've decided you need to have a more robust backup plan. How do we figure this out? Do you need to test? Putting some process and organization around that can be helpful, because otherwise it becomes a, "I added it to your training plan, you're supposed to have a disaster recovery plan, you're supposed to have a continuity plan, make sure that happens," and that's where it stops. So it is helpful to go, "We're going to have an organizational push from the top down, we're going to ask you questions, we're going to ask you metrics," We're going to align on what those are, and it might include, have you tested it recently? And the answer shouldn't be, yeah, IT had to recover something the other day, so we tested it. That's not a complete answer. No, that's a piece of the puzzle.
