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A brief sales-advice video by Adam Kay arguing that most sales questions are ineffective and offering four specific questions to improve discovery and close more deals: (1) Ask about the prospect's biggest challenges in the target area; (2) Ask what in their business makes that a priority now; (3) Ask which metric is suffering because of those challenges to quantify value; (4) Ask why they need to solve it now to uncover a compelling event and create urgency. The advice focuses on reframing conversation, quantifying impact, and finding urgency.

Chapters

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