A short conversational YouTube video (Adam Kay, Aug 17, 2023) in which two speakers break down the components of a business case. They define a business case as an internal narrative that walks a customer from an undesirable current state to a desirable future state, emphasizing a bold headline to capture executive attention, a clear problem statement, and a bridge that leads to the proposed solution and future payoff.
Chapters
You have some, you know, components of a business case. If you were to break what a business case is into its component parts, let's start to do that and pull that out of you and see if we can start to get tactical.
A business case, simply defined, is an internal narrative that packages your message. So it is a complete storyline to walk a customer from where they are today, which is where they don't want to be, to where they want to go tomorrow. Some type of future payoff. So first, there is always some type of headline that compels executive attention because it relates to a priority that they're already sold off. So, so you're leading with some type of bold, attention grabbing headline that leads into, by the way, here's the problem statement. This isn't going great. There's something that's standing in the way and so you are measuring layering. Then what you're going to do is you're going to create a bridge to say, hey, if we agree that this problem has to be solved now, it's only getting worse. Let's build a bridge to walk them up to the solution that you have and that you can offer.