Psychological safety, not technical skills, drives high-performing teams. Harvard research shows it's the top factor for team performance. Leaders must explicitly give permission for people to challenge ideas and speak up.
Like you asked, said earlier about building high-performing teams, the best high-performing teams are the ones that have psychological safety as a team, which means when the team comes together, when they're in a room together or on Zoom, whatever, I believe leadership teams should, whenever possible, meet in person. When that team, anybody in the room can speak their mind and challenge somebody else and give opposing points of views and honestly to argue. It's good to argue as leadership teams in a constructive and respectful way that psychological safety is the number one factor in building a high-performing team. And that's not me, that's Harvard. You pick any of the major that you go to, you will find. And that really falls on the founder CEO because you have to allow people, you have to tell your leadership team, you have permission to challenge me.
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Keith Gillispie: Why Most New Investors Fail & How to Avoid the Common Traps #250 | SaaS District
