Valiant Digital nearly quadrupled in size over two years. The main challenge: onboarding and training new employees fast enough. Jagat explains how they're building standard operating procedures to scale without losing quality.
Jagat, what are some of the biggest challenges you guys are currently facing in order to continue to grow and scale Valiant Digital? Meaning, you know, what's keeping you up at night these days, if anything? Yeah, I would say as we are growing very quickly, I've been with the company right at 2 years now, and we have almost quadrupled in size since then. So I would say that the biggest challenge right now for us is onboarding new employees and getting them trained. And so what we've been doing is building out the standard operating procedures because we know What we're gonna, we, we have expectations of what we're gonna look like in a year. And we know that we're gonna be needing to intake a lot of employees and we're gonna, in order for that kind of machine to be well-oiled and running well, um, we need to have many standard operating procedures in place to be able to intake these employees, get 'em trained up, get 'em up and running, and ultimately kind of get 'em out in the field as quickly as possible. So it's been a new challenge for us. I would say it's one of the best challenges that you can have is that you're growing too quickly. That is, that is definitely one of our main focuses and was one of our main challenges back in, in 2023, for sure.
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