A Chinese scammer hijacked a small business's Google listing, website, and phone number. The fraud team approved a credit card machine for the impostor, caught abnormal transactions within hours, and shut it down before money moved. The real owner regained control of his online assets.
Chapters
We had a very sophisticated, um, Chinese scammer. They actually stole somebody's identity. They stole the person's Google My Business page, took it over, took over their website, took over the phone at the business. They changed the phone number on the actual website. Everything looked real. It all checked out. The person picked up the telephone, called us. They got approved. We sent them a credit card machine. We started to see some really strange pattern of transactions coming through. So we shut the account down. They didn't get any money. The actual business owner figured out that somebody hijacked his stuff and somehow he got back control of it. We actually spoke to the actual owner of the business. We stopped it. We stopped it dead in its tracks.