A recorded training session (led by Sam from Royal Canadian Tours) on proactive customer service strategies. The speaker opens the session, promises a 2.5-hour workshop that will improve attendees' customer service, and emphasizes the business value of being genuinely interested in serving customers.
Sam. Royal Canadian Tours team, welcome to the proactive customer service session. Thank you all for coming in time. And I guarantee you, after two and a half hours today, you will go back and deliver better customer service than you have been so far. Thank you all once again for coming in on time. And let's get into it.
Customer. Which one of these four will you call again? Why is the last one is interested in the business, is interested in serving the customer. What does that tell you? That in this market, if you do really good customer service for lot of businesses, they can get focus.
Hey, gabriella. What? Sam.
If these are God's chosen people then God chose them to test the rest of us.
