Navigating Change with Grace with Lindsay Heyneman, Lettie Boutique

25 Jul 2023 · 34 min
Episode

25 Jul 2023 · 34 min

0:00

This is a Boutique Hub podcast interview (10-year anniversary series) featuring Lindsay Heineman, founder of Leti Boutique. Lindsay recounts starting her boutique as an 18-year-old in a college dorm, growing via Instagram and an early Facebook group, then navigating a major cross-country move by empowering a trusted team and documenting systems (Google Docs, Asana, training videos). A central theme is community-building—authentic sharing, a Facebook group that scaled quickly, events like Leti Live and a Disneyland meetup—which strengthened customer loyalty and sustained the business through transitions.

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