Jake and Scott explain the federal Do Not Call list, how it works, and what businesses need to do to comply. They cover registration procedures, costs, and why the registry exists to protect consumers from unwanted telemarketing calls.
Hello everyone. Welcome back to another volley rally. Scott and I here back once again bet a little bit since we've had you here. Scott, how's it going?
Going great, Jake.
Awesome. Well, thanks for taking the time. This is a great topic because a lot of folks who don't work in this may not necessarily know what we're talking about, but it is, it's important for them to know what is the federal do not contact list and how does that all work?
Yeah, it was a. Something that began in June of 2003 where the government was trying to help consumers not receive unwanted phone calls from. From people. So they started this registry. It became into effect on October 1st of 2003. And it's been, it's been a normal part of our business for now 20 years, which seems kind of incredible. So it's a list that consumers can sign up to. You can go to federal or do not call.gov to sign up. You can register your phone. You can also go there to report on unwanted phone calls and, and verify numbers up to three numbers at a time. So that is, that is what it is at the high level. Just as an aside, volley sits on the whole list and there is somewhere around 275 million numbers registered in the federal do not contact list.
And can you walk through it's related. What is a sans number?
Well, we always get it wrong but the sans number stands for subscription account number. Businesses. It's very easy to sign up for a sans number. You get five for free. You can go to the same place. Do not. Do not call that gov. And there is a, a link on there for that for businesses. Like I said, you get five free. And I believe they just up the price. I think it's $70 a zip code or area code after that. And you register numbers that you can check across. Across, across numbers in that, in that area code. We said on all of them we spend. Well, we just spent 21 $430 on it to have the list for the next year. So we bought all the, all the area codes this last year. But you sign up, you enter a sans number and you can check against those numbers programmatically or you can download the list and you can check it by hand, which would be a lot of work.
So you get five free numbers which equates to five zip codes for free for your business. And if you want to check against more numbers, if you are calling through a wider metro area there, how can you get more numbers?
Yeah, same form. And by the way, they're they're area codes, not zip codes. I, I did this.
Oh, what did I say?
Yeah, you said zip codes. So you, on the same form you can add all the ones you need to add and you know that's how you buy the list. It's an annual fee. So I, I really, really advise doing this. If you're a dealer who's doing a lot of equity calls. If you're doing lease portfolio and they haven't done business with you in a, in your EBR timeline phase, I would use it, but it's not hard to get. And if you have any questions, of course you can reach out which can help you.
Great. Thanks for walking us through that. If anyone's watching this has any follow up questions or want to learn anything else relating to the do not contact. Sure. We'll do a, a volley rally in the future about when you should be looking into it and, and cross referencing before you call. That'd be a good one to do a followup on. But if there's anything else that you want to know, feel free to reach out to us and have a fantastic day.
See. Yeah.
Fixed Ops Roundtable: The TCPA Compliance Panel ft. Scott Davis and Josh Stevens
