Salesforce built five AI agents for different jobs: Hunter for sales outreach, Piper for website chat, Casey for customer help, Paige for IT and HR support, and Finn for customer service. Anyone in your company can deploy them without needing technical skills.
building agents, it's actually kind of tricky. Building with a probabilistic system is a new muscle, is a new skill that we all have to learn. So we wanted to solve for that. So this year, we have been hard at work building out-of-the-box agents that sit on top of Agentforce that anyone in the organization can go and implement and deploy. Anyone, not just IT, but your business users as well. That starts with agents like Hunter. Marcus talked about this a little bit, your outbound sales agent out there risk responding to your leads, hunting them down, and trying to turn it into real pipeline. Or Piper, which you're going to see in just a moment, which sits on your website responding to questions that all of your customers might have. And then, of course, we have Casey when you need to get help. You can go see Casey right now on help.salesforce.com. You can deploy this on your own website so that your customers can get help. But your customers aren't the only ones who sometimes need help. Sometimes your employees need a little bit of help as well, and we have Paige for IT service and HR service. So if your laptop breaks, you know exactly where to go. And as Mark pointed out, we're incredibly excited about our all-new customer agent Finn, which is just an incredible agent. I hope you get down to the campground to see Finn.
