Do you have a hurry addiction? Do you think that “soft” skill that you think you’re really good at?

26 Apr 2025 · 0 min

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This content was created by Bill Gallagher. This content was uploaded by Bill Gallagher. This is a YouTube video titled "Do you have a hurry addiction? Do you think that “soft” skill that you think you’re really good at?" (created 2025-04-26). The excerpt is a short diarized exchange between two speakers (labeled SPEAKER A and SPEAKER B) discussing workplace interpersonal dynamics — people feeling unseen and undervalued, the culture of being busy or having a "hurry addiction," the tendency to dismiss interpersonal behaviors as "soft" skills, and the role of overconfidence bias in these failures to notice and support others.

This passing by one another, not seeing one another is happening in all types of workplaces right now, in all types of organizations right now where people feel unseen, unheard, undervalued. Why do you think we're so bad at it?
I think because we're busy and self absorbed, preoccupied and we don't stop to think that it. That telling someone makes a difference. We're just in our own world, in our own thing.
Yeah. And we think, and we tend to think it's just going to happen. Right. We tend to be in a hurry addiction. So we don't even have enough time to actually do this well. But often what's happened really since the 70s is that this stuff's been relegated to quote unquote, soft skills. And any anytime our brains think something is soft or simple, we. We're susceptible to what's called an overconfidence bias where we don't even know it's happening, but we think we're better at it than we are.