Bill Gallagher and a co-speaker argue that leaders need to understand employee anxiety and isolation in remote work before motivating them. One uses stakeholder interviews to shape keynotes; the other says staying with uncertainty breeds creativity before you act.
For a keynote. I'll do an interview with the team or the key stakeholders and I'll ask which issues are up. I have a deep questionnaire. And either in the questionnaire or on the call, often what comes out is this need for compassion, for care, for leading from a place of empathy. Because people are anxious, they're weary, they're worn out. We've got this remote workforce, so people are feeling isolated. This is all still going on. So I think just coming from a place of understanding instead of just this rah, rah, charge, charge is essential.
I like what you said about, like, being with the whole range of it, right? There's a like being with the not knowing, being with the uncertainty, being with the lack of clarity. Because there is creativity that can come from that. At some point, you may get clear about something and then charge into it.
