A short motivational talk urging listeners to develop self-awareness and personal responsibility for habitual interpersonal behaviors (e.g., interrupting, dominance, appearing arrogant). The speaker argues elimination of such habits is unrealistic; instead, one should recognize recurring tendencies, explicitly own them, and apologize promptly to reduce friction.
Chapters
We think faster than we talk by a lot. So you're gonna. If you're verbal and assertive at all, you're gonna interrupt people. And the notion that you could stop doing it forever is kind of a fallacy. You're not gonna eliminate that. You could reduce it, but it's still gonna come up sometime. So what is it that makes a real difference in this or any other kind of thing is self awareness and responsibility. So the first part is recognize that you have a tendency to do something. That you've done something before, you're going to do it again. I know that I'm verbal. I know that I leap ahead. I know that I'm preoccupied with my own thoughts. I know that I'll interrupt people. I also know that I'm salesy. I also know that I'm dominant. I also know that I'm verbal, that I'm bossy. I know that I'm persuasive. I can be perceived as manipulative. I'm definitely arrogant. I know lots of things about me and many times the negative things about us. We, like, try to hide them, especially early in our careers. We try to suppress them, cover them up, paper them over, manage them, get around them. But if you could just own them. I am that way. It's not the only way that I am. It's not the way I'll always be. It is how I will be from time to time. I'm sorry. And you could own it and acknowledge it. So being responsible for something is saying, oh, I did that. I'm sorry. I don't mean to do that. I recognize there's an impact and then just like, quickly cop to it, right? Confess, oh, I did that. I'm sorry. You will take such a sting out of it.