Is Retail Real Estate the Next Hot Asset Class? - Interview w/ Parker Webb

In this Invest Like a Billionaire podcast episode, co‑hosts Ben and Bob Fraser interview Parker Webb, CEO of FTW Investments, about the emerging opportunity in neighborhood (strip‑center) retail. Webb explains his background in retail sales, leasing, and shadow‑anchored Walmart centers, and how the COVID‑19 pandemic highlighted the resilience of service‑oriented tenants (coffee shops, salons, liquor stores, UPS, etc.) that are resistant to e‑commerce. The discussion moves to cap‑rate compression: pre‑COVID cap rates for big‑box and neighborhood retail were 6‑8%, but post‑COVID they have widened to 8‑12%, creating a 50% price discount that mirrors classic value‑investing opportunities. Webb outlines how investors can create value through deferred‑maintenance fixes, aesthetic upgrades, lease restructuring (triple‑net, CPI escalations), and strategic tenant‑mix improvements. He also describes roll‑up and aggregation strategies, noting that only about 3.6% of neighborhood centers are institutionally owned, leaving a large pool of mom‑and‑pop assets ripe for professional management. Financing tools such as Tax Increment Financing (TIF) and Community Improvement Districts (CID) are presented as ways to boost returns on larger redevelopment projects. The hosts discuss risk considerations, including tenant‑improvement allowances, debt‑service coverage, inflation pressure, and the need for careful underwriting of lease terms. Throughout, the tone is conversational and enthusiastic, emphasizing that retail is “not dead” and that the current market dislocation offers a contrarian, high‑yield entry point for investors willing to apply value‑add and consolidation tactics.
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This is the Invest Like a Billionaire podcast, where we uncover the alternative investments and strategies that billionaires use to grow wealth. The tools and tactics you'll learn from this podcast will make you a better investor and help you build legacy wealth. Join us as we dive into the world of alternative investments, uncover strategies of the ultra-wealthy, discuss economics, and interview successful investors. Welcome back to the Invest Like a Billionaire podcast. We have a really awesome episode for you today, and this is talking about retail real estate. Is retail real estate the next hot investment?
And why retail is not dead.
Yes.
So this is actually one of the go-to opportunities of 2022 and beyond. It's really wide open running room. So if you don't believe me, stay tuned.
Stay tuned. Welcome back to the Invest Like a Billionaire podcast. I'm your co-host Ben Fraser, joined by fellow co-host Bob Fraser. And today we have an in-person guest, which is always a treat, and we're joined by Parker Webb of FTW Investments. He's the CEO. And Parker, Thanks for coming over, man.
Yeah, absolutely. Thank you for having me.
I'm super pumped about this. This is going to be great.
Me too. Really excited.
Yeah. So this topic we're going to talk about today, you talk about a lot of things given your amazing background, but we're going to talk about retail real estate.
And everybody just tuned out. But please do yourself a favor. Do not tune out. Yes, this is going to be a great time to make money in retail.
Yeah, absolutely.
So we've had several guests on the podcast over the course of the the past 6 months, and it just keeps coming up. And the opportunity is, to us, too obvious to—
I know.
And we want to get someone that's an expert in neighborhood retail shopping centers. And it's this kind of overlooked asset class in the grand, you know, scheme of real estate. And right now there's a very unique opportunity that we're really excited to dive into. So we brought on Parker to talk about it. So Parker, tell us a bit about your background for those that don't know who you are and FTW and you just kind of your background in retail, uh, especially.
Yeah, absolutely. So, uh, I've been in real estate since 2013 where I really started cutting my teeth on retail sales and leasing. Um, so we were doing everything from neighborhood center projects, power centers, kind of larger stuff. Uh, did a lot of sales and leasing activity, which eventually led me, uh, to doing, um, working with Midwest Retail Properties, which is now MRP Capital Group out of St. Louis. And really our niche there was we were specializing in buying Walmart shadow anchored shopping centers. So you're talking about a niche within a niche within a niche, right? This is small towns. You got a Walmart and we were buying the little shopping center that sits in front with a Hibbett Sports and a Dollar Tree and all of that. Hibbett, you know, rest in peace. But it was, it was a really great business plan. And so this started to get us thinking more and more about that. And as we've gone through, we were actually in the early COVID days doing a lot of retail. Work. And so we had a number of shopping centers. Then COVID happened, the whole world changed, nobody knew what was going to happen. So we made a really strong move into the affordable housing space, which we've been playing in kind of Class C and B apartments over the last couple years, and have now kind of reinvigorated really our retail program. Because for us, we see a substantial amount of opportunity in neighborhood retail right now. And again, I, you know, I've been involved in this since 2013. We've done neighborhood center leasing, sales, investments, redevelopment, development, really kind of the full gambit of really kind of specializing still though in that strip center or neighborhood center type of retail.
So pretty much every investor out there knows retail sucks, right? So tell us why they're wrong and why retail doesn't suck.
Yeah. And so I love the whole idea of like this whole retail is dead concept, right? And half the times I have that conversation, I'm sitting in a coffee shop in a retail center where someone's telling me that retail's dead, right? Or you're sitting there at a local restaurant and someone's telling you retail's dead. Instead. So retail, I think you have to think about this is it's— there's a lot of different kinds of retail. You have your super regional malls, you have your regional malls, you have your power centers and community centers, you have your grocery anchored.
Now power center is what, like—
power center is going to be, you know, your Target backed with— where you've got sort of your big box, large, large big box.
Gotcha.
Absolutely. You're talking about, you know, 30,000 to 120,000-foot floor plates.
Okay.
Uh, and so where we've really seen a substantial amount of opportunity, and frankly, when you look at the retail landscape the thing that's been the most enduring has been these neighborhood retail centers. And a lot of these neighborhoods—
so not the big ones, correct?
Yeah. And so, you know, historically, right, the entire mindset— it's a total mindset shift. When you used to think about how do you structure a retail deal or structure a retail property, there's this idea you want the big box, big boxes, because that draws the humans in.
And then now they're going to get their nails done and their dog groomed and buy their liquor and whatever else, right?
Exactly right. But when you think about this, they're, they're sort of opposing figures, right? They're these big things with these seas of parking, and they're, they're kind of hard to navigate. But then you think about the place that's down the street from you within your neighborhood that's got your coffee shop and your dry cleaner and your local restaurants and your local liquor stores or whatever else. Those are enduring places, and they're convenience, right? I mean, it's, it's A, it's convenience, and B, it's experience. The actual experience you're able to get at a community center or a neighborhood center is a different kind of experience. It doesn't feel like you're going in there as a pure consumer. But rather you're going in there to have an experience, sit in a beautiful place, sit on a beautiful patio, do some shopping, eat some food, have some conversations. And those are the kinds of places that we're seeing as— that are enduring.
So it's a reversal from the big box anchored, which was the thing, right? That was the way to do retail. Get next to the Target, the Costco, the Walmart. And now we're seeing it's actually the opposite. So, so these, this neighborhood retail, as you're calling it, actually made it through COVID. Is that right?
Sure did.
So talk about that.
Yeah. So I mean, when you saw really what we were all stuck at home here for a little while, right? And so what you saw was a lot of our normal day-to-day purchases started to move towards this e-commerce. And you say move towards e-commerce, but bricks and mortar still makes up over 80% of sales, right? I mean, so retail is still actively doing transactions in this marketplace. But what you saw was, you know, those locations that had, you know, just a lot of stuff that Amazon could ship you, they weren't doing as well. People said, if I can get that in a brown box on my front porch, I'm going to do that. But when it was the local coffee shop, the local restaurant, whether it was that local restaurant that you're actually going to go to or pick it up at a pickup window, or you're going to pull up your phone with an app and still get food from that location, they still saw a substantial amount of sales coming out of those locations. Because as it turns out, even throughout COVID, you know, although some of us forwent haircuts and all that for a little while, there's still a period of time when you needed to get a haircut. You wanted to go, you know, get your nails done. You want wanted to go stop into a liquor store and look at a couple bottles of wine and be able to pick something out that appealed to you, right? And so those locations still drove traffic throughout, you know, the pandemic and have shown to be enduring since then as well.
I think a lot of times too, you know, the big headwind that most investors think of in retail is e-commerce, right? And so e-commerce has impacted retail, no doubt, and the trend has been clear in that Amazon's of the world and these other big retailers that are shifting more to online are eating into the overall pie of retail sales. But what we're seeing— and we had some other guests on a podcast earlier— the industry is starting to normalize a little bit to where, you know, Amazon is running a net loss on a lot— on most of the products that they sell online to get them to buy other things and to, you know, fund their cloud business. But it's actually not that profitable to run a pure online retail distribution platform, right? It's actually a hybrid is really where a lot of these big retailers are seeing is the opportunity. But, you know, there's these headwinds. You have the e-commerce, we're starting to see the trend plateau.
Yeah.
And a lot of, you know, so, so yeah, some of the charts we've, we've seen that we showed in a previous podcast is actually the plateauing of e-commerce. So you're, there's, you it's flatlining. It took a huge leap up in COVID, but then has been flatlined. And so I think a lot of this e-commerce, the big, the giant e-commerce, the trend to replace retail with e-retail is kind of run its course. Is it fully done? You know, we're going to talk about maybe one area where it's yet remaining, but it's been done. And the cool thing about what you're calling the neighborhood retail opportunity you think about a restaurant, a nail salon, a coffee shop, dog groomer, right? What else is in there?
Liquor store.
Liquor store.
Yeah. Liquor stores. Yeah. Cell phone, mobile. You might have some artisan shops. You might have some bespoke or boutique clothiers. You know, you think about places, you know, in Kansas City, like Brookside or Prairie Village Shops or these places, right? You might end up with a grocery store, but it's a lot of restaurants. And the things that we would say are—
It's mostly services.
It's mostly services.
So it's stuff that can't be e-commerce.
Yep, 100%. And you end up, frankly, with some in neighborhood retail, it's got a little bit of just kind of a vaguely neighborhood commercial feel too. That's why you end up with your tax preparers or your, you know, your CPA firms or whatever.
The UPS store.
Exactly, right?
The tax preparer, yeah. So these are things that are never going to be e-commerce. So give us some actual stats if you have them in the top of your head of how they did through e-commerce. Did we see, a big dip in neighborhood retail.
So we didn't actually— we saw—
we did not—
we did not see a big dip. I mean, neighborhood retail was able to maintain occupancies, it was able to maintain sales throughout the pandemic in spite of—
because obviously restaurants had a huge kind of restaurant apocalypse, although it was fairly short-lived.
It was. I mean, and honestly, you know, and things like PPP really helped solve some of those problems in the interim, in the short term, right? We had— you had a whole lot of folks. I mean, what you ended up with was it was the fear, right? It was the fear that what is happening, right? We were able to put systems in place to manage, you know, manage through the pandemic. And don't get me wrong, it was a struggle. A lot of people got sick. We didn't see vacancies, but we didn't see vacancies across. Now, where we did was in some of those bigger box stores. We saw some vacancies and we saw some really retooling, some changings of floor plates and floor plans and a revisit of how, you know, retailers are thinking about retail. You're seeing smaller floor plate plans or whatever because You think about it, it's a logistics nightmare if you're an Amazon and you have to deal with all these returns and where are they coming from? You got to send them a box, send them a label. I mean, it's a logistics nightmare. But if you have a place where you can actually go and that kind of reverse logistics system as well, you're seeing people trend downwards as well towards smaller sizes and things that are going to be accessible even in neighborhood and community-style centers.
Okay.
So let's talk for a sec about cap rates. Okay. So and we always want to make our podcast accessible to to the less sophisticated investors while maintaining a high level of knowledge and sophistication. Cap rate is basically the price you pay for a dollar of earnings. So, so it's earning, you know, if it's earning, you know, if you're, if you're got a million-dollar investment, a 5% cap rate is what, $50,000 a year? Is that right? They do that, right? So it means if you made a million-dollar investment and it's a— you bought it for a million dollars, and it's earning $50,000 a year, you made— you paid a 5% cap rate. That's the earnings you can expect unlevered, unlevered without debt on, on an asset. And so it basically is the price of the asset. So if it's a 1% cap rate where you paid the same million dollars, only got you $10,000 of earnings, well, you paid a lot more for that asset.
Absolutely.
And so cap rates are kind of the price you pay for an asset. All right. So, so what is the, what is the pre-COVID cap rates for big box retail?
Right.
And, and, and neighborhood retail pre-COVID, what, what were the, what were the relative cap rates?
You're typically in the 6 to 7% range. So 6 to 7%, meaning you're talking about a 17, 18 times multiple on earnings. Okay.
So, so, or net income, 7 to 8%, which is, which is great. I mean, so right now, You know, post-COVID, you're seeing— we're seeing multifamily cap rates at 3.5%. Right. So, so basically you doubled— you're paying twice as much for the same dollar of earnings.
That's correct.
Right. Okay. Now, now, going, going post-COVID, what are we seeing cap rates? So and so there wasn't much difference between the big box retail. They didn't— they didn't have a higher cap rate. Or lower cap rate.
It would depend, right? So, you know, new brand new 10-year, 15-year leases, you might see 50 basis points. So it might be, you know, 6.5 for that, that big box. It might be 7 for that neighborhood center. And largely it was a function of credit, right? Because you got this corporate bond rated credit as a, as a lessee. Right. Exactly.
If you've got a credit rated person leasing your place, it's worth more.
Exactly. And so typically since you had those larger corporations or whatever that had S&P or Moody's ratings, you could actually evaluate their credit.
Okay.
So the smaller stuff you didn't as much. So you might see about a 50 basis point change.
So post-COVID, what are the cap rates we're seeing in retail? It's got to be— it's got to have gone up because it has.
Absolutely. And one thing that's interesting is it's both gone up and the spread has widened. Right. So we're used to maybe be, say, 6 to 7.5%. Now we're seeing—
on which—
on kind of across the board before, right, on a pre-COVID basis. Now we're seeing 8 to 12, kind of depending on the asset.
Wow, 8 to 12 cap rate.
Yeah, I'd say the vast majority being in that 8 to 10 range, but even some stuff that's experienced some distress or perceived distress, you're seeing that 10 to 12 range. And that would be for some of the larger big box.
So just so our listeners understand the math, so if there is something that's a 6 cap that goes to a 12 cap, the price went in half.
That's right.
Price dropped by 50%.
Yep. Okay.
Just FYI. So, so that's the scale we're talking is pretty massive. So retail all across the board has sold off. And yet you're telling me that it went through COVID, these neighborhood centers?
Yep.
Unscathed.
And so I think you have this, this, this gap in the marketplace basically, right, between the perceived risk and the—
there you go.
Perceived risk.
There's a huge deficit or there's a huge difference between perceived risk and actual risk here. And this is why I'm so excited about this podcast is cap rate differentials. Isn't that great? You know, but no, this is the time to make money. As Warren Buffett will tell us, right? It's when there's value, when the values are cheaper and that's when something falls out of favor, but it's a great business, but it's out of favor, right? Well, retail right now is out of favor. You know, we've called some investors and just kind of, hey, what do you think about retail? And they're giving a lot of pushback, you know. And honestly, this is the place to be right now. It really is. It really is. It's the place. If you can get a 10 cap rate, 10% return on your investment, unlevered, that is a good deal. And once retail goes into favor and it goes back to its, you know, 6 or 7 cap rate, you've basically gone up 50%.
You know, the piece of that, too, you know, cap rate is one metric in a vacuum, but that also means you're generally going to be cash flowing day one.
Absolutely.
What do you mean?
You get paid money?
You get paid money.
That's a—
that's—
that has to be—
it's a novel concept.
That has gone the way of the dinosaurs lately.
And some of these days in real estate deals, deals, it's, it's kind of a foregone conclusion that you're actually going to have cash flow, you know, except for 2 or 3 years out, like these multifamily deals, right?
Yeah.
And sometimes it's worth the risk to do that, and it's a good business case for that. We still love those deals. But especially when there's turbulence in the market, if there's, you know, risk of an economic recession, which we're not saying there is, but having cash flow— cash flow is king.
Yep.
It doesn't get any safer than having money coming to you and especially cash flow that made it through COVID.
You know, you know, it's going to happen. People are going to get their haircut, they're going to get their nails done, they're going to go to the liquor store, they're going to get their dog groomed, they're going to stop at the UPS store. That just doesn't stop.
In a pre-COVID world, we were talking about these neighborhood centers as being e-commerce resistant, right? Because you have these tenant bases of things that we still need to go to and we'll still go to and that we cannot shop for online. I would love to see Amazon be able to give me my coffee in the 5, 10 minutes at my local coffee shop and get it to me right. They can't do it. And I don't actually want to see Amazon do that. They can't do it, right? And so that's huge. But now what's interesting is we've not only seen these things be sort of e-commerce resistant or being able to resist that transition to what I would call now the omnichannel strategy for retail, which is really the idea that there's sales both online and in-store. But these neighborhood centers are— we've now shown, okay, they're e-commerce resistant and to a certain degree they're pandemic resistant, right? So we've sort of added another checkbox on, on how these things have been able to challenge or fight through the challenges that they've seen.
And here's kind of the thing too, I mean, everything goes in cycles, right? Everything is in favor and out of favor at different times. And you know, what's the Buffett quote I bought you the other day? But you know, be, uh, fearful when others are greedy and greedy when others are fearful.
Ah, that's such a good—
right? It's this contrarian approach to, hey, you don't want to be buying at the top of the market. I read another one today, um, Bob Fraser's got so many good wisdoms, but I'm going to forget it. But anyway, the idea is being contrarian to the way you're approaching, you know, your investing and, you know, don't put all your eggs in the basket. But if deals are cash flowing like we're seeing right now, that is going to attract bigger money eventually, right? Capitalism.
Once it becomes in favor and your 10-cap goes to a 5-cap, which is half of what some multifamily deals are doing right now, you've just doubled your money. Yeah. And if it goes to a 2.5 cap someday, who knows? You've just quadrupled your money. And so, so buying out of favor makes a ton of sense. And, and I've always said, I mean, I've been in the markets a very long time. People think the markets are rational. Markets are not rational. Yeah. Okay. Warren Buffett said if markets were efficient, I'd be broke. And that's just the truth. People pay more money when everyone says it's a good deal.
Yep.
Everyone. And people pay less money when every— someone says it's a bad deal regardless of what the numbers say. And regardless of that. And so this is the time to get in this. And, you know, I mean, we're looking at some, some multifamily deals and we're seeing multifamily at 3.5 cap rates. So you're earning 3.5 cap unlevered. 3.5% unlevered, but your debt cost is 5.5%.
Right.
And so you're actually— your debt is— you're paying more on your debt than you're earning from the property. So every dollar of debt, instead of boosting your returns, diminishes your returns.
And that's why even with— on those properties, when you're 60% loan-to-value, you're still— you're maybe 1.0 debt service coverage ratio, right? So you can— you can't get very much debt to support that. Otherwise, I mean, you're going to just be anticipating we're writing a I would argue that is way higher risk. Absolutely.
You're taking on than another.
Okay.
Now you gave another really cool stat, okay, that I'm super pumped about. And this was the percentage of retail, of neighborhood retail that is owned by institutions.
Yeah. So you might have the exact percentage in front of you because I don't remember.
3.6.
3.6. Exactly. So it's so low when you think about this, right? So over 90% of properties in the multifamily space over 50 units are owned by institutional groups or sophisticated investors who are in that space. The vast majority of these neighborhood centers are mom-and-pop owned, right? I mean, this is the same opportunity that people saw in mobile home parks a decade ago, right?
Wow. So literally this stuff is owned by mom-and-pop owners who typically we know not sophisticated financially. They, they're not great investors, so they don't necessarily know how to maximize the value of these properties. They don't know how to improve them, how to keep— how to get rents up to market rates or any of this stuff. So it's ripe for what we call a value-add strategy.
Absolutely.
And it's ripe for what we call a roll-up strategy, right? Where you take all these things and you put them in big pools of loans that institutions can buy. You understand why the institutions are not interested? Because they're lower priced too. These are smaller, lower-priced assets. It's not efficient to buy them one at a time. If you're— if you've got to deploy $10 billion, you know, you know, you don't want to buy these.
But, but potentially if they're aggregated and well-managed with mobile home parks, they're also lower basis. And, you know, there's been a lot of consolidation in that industry. So it's not out of the question by any means.
Right. I mean, think about these large institutions. They just— they cannot spend the resources to allocate or to keep buying, say, 50, you know, 50-space mobile home parks or a whole bunch of properties that are $3 to $5 million. It doesn't make sense. But that's why there's such an opportunity for those of us who can go in and actually aggregate those opportunities and put them together. And now you've got a $100 million slug or you have a $250 million slug. That's something that makes sense to those investors. And frankly, at that point, you're also— that sophistication in capital has a lower cost of capital, meaning they can pay more for what you're selling.
Parker, this really is a great opportunity in this time. I mean, you have this wide open space. It's ready for consolidation. It's ready for professional management. And it's, it's on fire sale right now because of perceived risk that doesn't exist. I mean, it just— does it get better than that? Right. You know, it's a sweet deal.
So talk a little bit about how do you actually create value?
Yeah.
In a strip center, right?
So you've done this, right? You've taken the, the stinky, old, ugly strip centers and gave them dress-ups, right? So Does it work? I mean, how does, how does it work? What do you actually do?
Absolutely. And so let's, let's start with the, the idea that let's change the premise of how we're reviewing these things. And so used to be that this strategy was you got a new anchor and that new anchor drove more traffic. So now what we do like to do is we really think more about what does the geography look like and what are these institutional anchors that are going to naturally drive traffic, right? So neighborhoods that are rapidly growing, um, you know, shopping areas adjacent. You look at hospitals or education or whatever. So you see, you kind of map this out and say, okay, this spot is in a good place. So this is an A area or a B area because of these institutional anchors that I don't have to pay for their credit, but they're in my neighborhood.
So, so institutional anchors, hospitals, others that are, that draw traffic to this intersection, etc.
Exactly. So first we look at that as part of our evaluation of the analysis, and we look at demographics and income and all those things. Once we determine that there's a good area— it's a good area— then we say, okay, if we have an A or a B area, but we got this thing that's a real dog, or, you know, it's a C or less kind of property, then there's opportunity, right? So when you think about this, I mean, the first thing that you can do—
so you're looking for a C or C-minus property, if there is such a thing, in an A or B area?
That's correct. Yeah, where all the patterns are going, you're in the path progress, etc. And so then where we have an opportunity to really increase value, the, the first one you're going to look at, and the one I think is the most important to start, is deferred maintenance, right? If the asphalt looks bad, if the concrete looks bad, if the lighting looks bad, if you drive by that shopping center at night and it's dark and scary and you wouldn't want your wife or sister or daughter or anybody like that to go there, then that means it's probably a great opportunity for someone to come in and fix those problems to elevate just initially, right? If you have a leaky roof, you've got bad HVAC, all that stuff, First, you satisfy those things. And so you want two things. You want confidence from customers because now they're saying that there's ownership that actually cares. You want confidence from your tenant base because they see that there's ownership that actually cares.
Then that's nothing. That's not much, right?
Right, exactly.
And that's what creates a ton of value. Just create it, make it safe. Yeah, but bright, inviting, clean.
Yep, 100%.
Okay.
And then you want to say then there's some aesthetic things you can do, right? You can improve facades, you can improve signage. I mean, signage is so huge for these retailers because so much of their traffic in these neighborhood centers comes from someone driving by or walking by and saying, oh, you know, this coffee shop's here. I hadn't seen that before because when it looked terrible, they were blind to it, right? So you start to improve it, you start to improve that signage, the landscaping, and doing all those things and bringing it up to a modern look in a way that a modern shopper wants to do. So how did that add value? Number one, I mean, the biggest and most important way that added value is it brought people to the center. 'Cause once you solve those problems, then you drive traffic. When you drive traffic, you drive sales. When you drive sales, there's this thing we talk about in retail real estate called the health ratio, which is basically the rental rate divided by their total sales. And so if they're, you know, if a company's paying $100,000 a year in rental rate for the shopping center, but they do $1 million in sales, they have a 10% health ratio, right? So you want to be able to see somewhere in that kind of 8 to 12% historically for health ratios has been a pretty, pretty good health ratio.
Yeah.
And so you want to be able to drive sales because when you drive sales, you can drive rents.
Yes.
Right. And so but first you have to think about, well, I'm not going to hammer this guy with, you know, give me that rent increase. Now you show them that they're going to— what they're going to get. You show them that you care. You show them that you're going to take ownership of it. You're going to control the problems. You're going to drive traffic for them. Then when those rent increases happen, they say, well, my, My income's up 20%, I don't mind a 5, you know, or 8% rent increase. You can show them that it's good for everybody. And so that's really what you do is you drive, you deal with the deferred maintenance, you deal with safety and lighting and security, you drive traffic, and then that allows you the opportunity to drive revenue for the shopping center as the owner by driving up rents. The next piece that we look at is, especially in these neighborhood centers that are largely owned by mom and pops, they don't negotiate a lease as well as I do most of the time, right? And so we had the opportunity to go in there and look at that lease and where the normal lease is triple net in retail, which means over and above your base rental rate, you're going to pay me an additional for taxes, insurance, and your pro rata share of common area maintenance. Right. A lot of times these leases have caps or they have— they're gross, right? And so there's this— there's this market that says these guys are paying $10 a foot, market's $15, these guys are paying it gross, but there's usually $4 more on taxes, insurance, and CAMs. These guys should be paying $19, but they're paying 10. So you have huge opportunity to restructure that lease and get the rental rate up. And that's where you end up picking up both your— you can cut expenses through those capital expenditures and you're paying for the ongoing repair maintenance.
And if you're improving the property and like you're saying, driving more sales to the tenant, they might be willing to accept that and it's not going to be as big of a deal. Absolutely.
Um, yeah.
Wow.
I, I want to buy a lot more of this.
Me too.
So we've actually got a project we're working on, right, together. And we're going to hopefully be the first of many. But, you know, where we're seeing, I mean, just wide open running room when you're getting, getting 10 cap rates in these, these properties and simple improvements. So everything you just said for value-add, it's not that expensive.
Nope. You know, I think it comes down to is understanding what that— who your customer is. And, you know, your customer is the retailer who's paying you rent, but ultimately it's the person who's buying from them, right? And so you have to get your head into that mindset and say, how do— if I wanted to drive traffic here, what do I have to do? If I'm this retailer Shoes, how do I get more people to come here? And then you implement those strategies to make that happen. You drive sales revenue for those retailers. You look like a hero because you're helping drive their sales as well. And then that ends up improving the bottom line for the property. And so you execute the strategy across the board. There's some other opportunities to create value. So as an example, one of the projects we've talked about before. And one of our shopping centers, we had an out parcel, right? And so this was this old crummy building and there's a tenant in there. And I was able to negotiate to move that tenant in line with all these improvements I was doing to the shopping center. I then started working on the improvements to the shopping center and was able to, you know, go out and sell that pad site.
Well, as an example, so in a pad site is just that, that spot that's out by the road. So the strip center is back away from the road parking lot. The pad site is this higher value, more visible kind of thing by the road, right?
Absolutely.
So you took this tenant out of there and put them in, in the, in the normal and the regular— all the regular mall there or a strip center and then freed up this pad site.
Right. And the reason was, I mean, the building was, was not in good shape. The pad site was not in good shape. And so the argument was, look, for me to do what I need to do to the shopping center, I need to move you in. So I can tear that building down.
Yeah.
And then in being able to do that, because that will then drive more traffic, you know, it's even though you're out on this pad, you're on this pad in a terrible—
you tore the pad down, you rebuilt it, or you—
before we were tearing it down because we had a plan to tear it down and do another pad building, we had the opportunity to sell it. And so to— you sold it off. We sold that property. We were able to sell that pad site for 150% of the equity that we put into the entire shop.
What?
So you sold the piece of it for what the whole thing cost you.
Wow.
Yep. So that was a, you know, it was a huge impact to that return. Obviously, uh, it was able to allow us to go execute a strategy, get a great tenant who built a beautiful bank building there. Uh, and so that, that kind of thing is, is another way that you can do that is you can either look at those pads and think about how to reposition those pads, or in a shopping center that may not have pads or has additional space, can you carve a pad out? Can you make room for a pad and do that same strategy?
Is there ever a case— I'm— there's this great little retail neighborhood center over by my house that they really revamped and put, I think, too much money in.
But it's—
I like to go there now. It was a place I avoided, you know. Does it ever make sense to, to kind of overdevelop or to do a heavy, heavy value-add?
So there's always a kind of a modeling exercise you have to go through, right? And you have to determine where it makes sense and where that dollar-for-dollar breakeven is on a certain amount of put. What I will tell you is that historically retail has actually been one of the best positioned places for tax incentives, right? So, you know, TIF, right, it's really designed for retail. CIDs designed for retail. So in the event— and we've done that on some of our projects where there is, you know, sort of this— the positioning of the property is in a really good place to sort of overdevelop it, but the numbers still don't make sense. You have these opportunities to actually leverage these things like getting tax increment financing or getting a community improvement district.
So explain, explain what a CID and a TIF is.
Yeah. So a TIF is basically a way where you take the future sales tax revenue. So let's break this down. Say you're currently paying $50,000 in real estate taxes for the year, but in the future project, after you go and do this new development and all that kind of stuff, that those taxes are going to go up to $150,000. So that increment of $100,000 using that TIF financing, what it allows you to do is collect that extra $100. So you still pass that item through to the tenants, the tenants still pay that new assessment, but then you as the developer actually get the benefit of that additional revenue.
So the city pays you?
Correct. And so over a period of time, basically you'll create a TIF district. That TIF district collects that additional tax revenue and then you get it, right? And so instead of over a period of 10, 15, 25 years, instead of paying that additional taxes, you're the tax collector.
Wow.
And so that helps provide additional financing and revenues to justify that cost. A CID, a community improvement district, you can either do it as a sales tax or an ad valorem tax, a real estate tax. And it's typically 1% sales tax that you levy to the shopping center. So then when customers are coming through and they're buying their goods and they get that receipt and it breaks down how much of their taxes went to what place, you'd add that 1% and that's collectible revenue to the shopping center developer for redoing that. And that's a— those two tools, TIF is sort of a longer process to go through, a lot more legal, a lot more paperwork. CID, a lot less of that.
So city has to approve this.
That's correct.
So it's a big process and all that, but generally they probably like it because it's a way to improve their area, make it look better.
Right. And additionally, and they, yeah, produce more sales tax.
Yeah. And maybe they're giving it away for tax credits. 10 years, but then they're getting the next 100 years, right? Right.
So, and then TIFs, you can, you'll combine the real estate taxes as well as sales taxes in the center. And so at the end of the day, I mean, when you look at cities' budgets, so much of it comes from sales tax revenues, right, from retail, right? So the fact that you're going to do something that's going to drive up revenues, you're going to improve a property, they love it because you're going to be driving money to the city's budget so it can continue to provide better city services.
But it's hard to get, you're saying?
It's kind of a pain. And that's why you have to kind of run this calculus, say, you know, do I go this far with this development or this far with this development? What's the expectation?
And what does the city want? Are, are they willing and able to do this or not?
They— yeah, exactly. You have to kind of weigh that calculus, meet with your city officials and see if it makes sense. Some cities are going to be a lot more interested in doing that. Other cities are—
okay, that's a, that's a TIF. What's a CID?
So CID is that it's a 1% sales tax, typically a 1% sales tax levied, and you can combine them, right? So you can have a CID and a TIF, and those are a little easier, all work CIDs, yeah, because you're not talking about getting into the ad valorem taxes and there's not all this calculation. CIDs are usually an easier deal to get because the city doesn't view it as having to give anything up. It's just an additional tax.
So are you— have you been able to get a TIF or a CID? So your project—
we've done CID on our projects. We have not done TIFs. We evaluated projects. We were to take it that far, ultimately made the decisions of going the CID.
And you're able to get them?
We have been able to.
Yep. Wow. So that just juices the returns or lets you do a, do a bigger investment.
Exactly right. So, and maybe what you end up with, the end product might be a different level, uh, than if you didn't have it. And, and it is, again, it's a calculus though, because if it's going to take you a year to get that, you have to make a decision and say, do I wait a year or do we start today?
You know, we're, we're seeing right now purchase cap rates just in, for example, a multi-family at 3.5% cap rates, which is very, very high, very expensive. We're seeing you can build multifamily at a 7 cap rate. So half the price, you can build for half what you can buy these multi— So what we're really liking right now is existing multifamily places that have room to develop a little bit, right? Get a little bit of extra land or unused space. And I'm wondering, Do you see the same opportunity in some of these older retail that may have too much square footage or too big of a parking lot? Is there a way to do kind of a, you know, have more heavy value add there that actually is, you know, very accretive to the project?
Yeah, I mean, where you see that additional parking lot, especially you have to look at how is it— how is it— how does it sit in the site, right? How does the site sit and what is— what's the ingress and egress and all of that? But there's opportunities. I mean, we, we've looked at projects where we've had, you know, excess land, excess parking, and we've said You know, there is no— this is all one parcel, but we're gonna separately plat this into two parcels. We're gonna carve out this piece and we're gonna sell it or ground lease it or do a build-to-suit on that site. And that's a huge amount of additional revenue, especially if your shopping center is overparked. I mean, typically we think 4 to 6 per thousand— I mean, 4 to 6 parking spaces per thousand square foot in the shopping center is normal. 4 is usually the kind of go-to. And so if you have additional parking, that provides a huge opportunity to to do that. I think there's opportunities as well in some of these, some of these centers, grocery anchored. There's some centers that like are kind of wannabe power centers, but they're not, you know, they're, they're not quite as big, they're not whatever, but they might still have some junior boxes, you know, the 15,000 to 30,000-foot retailers that are, you know, there and maybe they're not doing so well. And there's other opportunity to think about that space. And how do you, how do you redevelop that? Not just how do I retenant this, but how do I—
Give me an idea.
So as an opportunity, as an example, I was brought in to consult on a project. We ended up not having enough square footage on this particular project to do it, but there was about a 15,000-square-foot junior box space that just could not get leased. I mean, they were trying forever and this was, this was 4 or 5 years ago and they just, it was, it was sat there in kind of a funny spot, but the whole rest of the shopping center was doing great, right? But there's just this one space. And so we looked at taking that center and basically demoing that entire thing and doing a multi-story self-storage facility. And so we would have parceled it off, sold it off into a new entity, and then self-developed self-storage site. And so there's other opportunities like that, to the extent you can get cities to buy in, uh, where you can, you can think about this a little bit differently and apply some of that creative application.
So I love it.
I want to shift gears a little bit. So we talk about all the benefits and all the good things, but what are some of the drawbacks? Where— what do you have to watch out for, right? One thing, you know, I used to be a bank underwriter and have underwritten retail deals.
Things you got to look at on the front end are throwing You're throwing junk on our party here.
No, no, no, you just gotta be realistic. I'm balanced, but Marco's got all the answers, so I wanna hear what he's gotta say. But I appreciate it. So you've gotta look at tenant improvement allowance, 'cause generally in retail, the strip center, the landlord's gonna pay for the tenants to move into one of the units or the areas there and improve it to their specifications. So there has to be some reserves upfront for that. Um, and then, you know, the argument too is within high inflation, you don't generally have the same, you know, levels of increasing rent along the way. But, you know, what, what are other things to look out for? How do you, how do you think about, you know, where the potential landmines that you like— we're saying everything is, you know, awesome, and it is, but, you know, from your experience, like, there are some ways to— yeah, not make it work.
So I think you're, you're spot on, right? I mean, so TI's, you know, tenant improvements, that's one of the biggest areas you have to make sure that you're setting aside for TILC.
And just again, to be clear, I want to make sure this is accessible. So it's the— when a new tenant moves in, they need $100,000 worth of renovations and you agree to do that for them with a bump in rent.
That's correct.
So you have to finance it. It's really a financing issue. You just have to capitalize that, right?
And generally speaking, the way that the market sits is that, say the market rates $15 a foot or something, right? That would generally include some amount of TI.
Gotcha.
Right. $10. And then you would say the additional amount that they might provide. So say they— you're holding aside $10 as market, but this tenant needs $30. Well, that extra $20 a foot's got to come from somebody. And so then you have to build that in, and that gets amortized in. So simply, to not, to not make that math harder, so say you had $20 extra a foot over a 5-year lease, that's $4 a foot per year of rent bumps. You usually build an interest rate. But tenant improvements and making sure that you have enough money there to set aside is hugely important. One thing that's a little bit different of retail, I say, multifamily is generally multifamily underwriting, you put the CapEx reserve on top. And so when we talk about cap rates, it's usually CapEx is above NOI. Generally speaking, in retail, it's below. And so you have to make sure that you're thinking about that and understanding that aspect of it and truly underwriting down to cash flow and not just, you know, putting this number, just forgetting it exists, right? Because that is an expense you're going to have the property.
So what do you almost see as a rule of thumb? What do you kind of generally want to see there?
Yeah, I mean, so rule of thumb, I set aside about $20 a foot in this market for tenant improvements. And that's, you know, generally you're going to see $20 a foot will get you a long way with neighborhood centers. That's a long way. Retail or restaurants might be $40 to $50 a foot unless it's a second-generation restaurant space, which are in huge demand. So existing restaurants that then become vacant, huge demand to refill and backfill those locations. So over and above 10 improvements, I would say, you know, you mentioned lease structures. So while in, you know, say multifamily, every year you can potentially raise the rent when those leases come up, to the extent that rents are going up, retail leases are typically 3 to 10 years on average. And so where you, you don't have the ability necessarily to push the rent as much as you do in the, in the multifamily year over year because you have these fixed rate deals. But in those lease negotiations, you're typically negotiating rental rate increases. Sometimes it's a flat percentage, sometimes it's a flat per square foot number. Um, but one of the things that you can do to protect yourself in this market, to the extent you are able to negotiate it, is you can negotiate those increases to be at CPI. And then as inflation goes up, your rental rate goes up accordingly, right? And then when you think about it, if you have the true triple net leases, what you don't get in multifamily is the ability to to think about this overage, right? So every year in retail for taxes and insurance and CAM, you're passing through true costs. So to the extent that inflation makes it more expensive for you to operate that property, it's a straight pass-through to the tenants. So, and multifamily, you're raising that face value, right? But multifamily leases are gross leases. They're gonna pay you that one rental payment and you have to take care of all the rest.
Yeah, so triple net again, just to be clear, means that the taxes, the utilities, the snowplowing is all paid for by the tenants. You just divide that up amongst the tenants. And so, so you don't as a manager pay for that or as an owner.
That's correct. And so I think with a lot of these neighborhood centers, you have to understand when you, when you're buying, you know, say as a hiccup, make sure if you're buying leases that have 2, 3, 4, 5 years left and they're gross leases, underwrite that appropriately because if you're expecting them to pay the taxes, insurance, and CAM and they're not, well, you're going to miss out. But what you have that opportunity is to renegotiate that. You have that opportunity to negotiate that at renewal and really have a huge amount of opportunity to renegotiate those leases and provide more of a market rate lease structure.
Awesome.
Awesome.
Well, Parker, thank you so much for coming in and sharing some nuggets of wisdom. This is pretty cool. And, you know, obviously we're pretty excited about this asset class and see some pretty cool opportunity. So thanks for tuning in. Obviously, if you've enjoyed this content, please subscribe to the show on whatever platform you enjoy listening to it, and thanks for tuning in.











