Julie BroadYour Non-Fiction Sidekick for Writing, Publishing & Marketing a Book That Builds Your Brand and Grows Your Biz

5 Reasons Why I Still Use Amazon KDP as an Author 5/5 #publishingsuccess #amazonkdp

12 Oct 2024 · 1 min

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A short video by Julie Broad explaining why she continues to use Amazon KDP as an indie author. She warns that Amazon relies heavily on automated systems (bots) which can delay processing and complicate book launches, so authors should allow extra time and be prepared to escalate to humans when necessary; she also credits Amazon for creating a large marketplace that enables indie authors to reach readers.

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Amazon doesn't have a lot of humans that work the front lines. This means that if you have an issue as an author, you're going to have to fight with the bots to get to the people. This is super frustrating when you have a launch date and things are stuck in processing and there's no clear reason. So this is the thing you have to be ready for. Give yourself more time than you think, because you're not dealing with humans at first. You have bots who follow rules to the literal line, and there's some situations where a human needs to be involved to override those rules. Go back to the original statement that Amazon is in this for operational efficiency, not for you. They streamline their processes to the point of pain for any author that needs human help. But they have created the largest online marketplace for books, and we can thank them for making it easy and possible to reach authors as indie authors.