Bryan Wisotsky warns that 45% of customers now ask ChatGPT for local services instead of using Google. AI chatbots recommend specific business names directly rather than listing links, so companies need Answer Engine Optimization to become the answer AI trusts enough to voice. Most competitors haven't adapted yet.
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45% of your customers already ask ChatGPT before they ask Google. That number was 6% one year ago. Here's the uncomfortable part: 88% of businesses have zero strategy for that. Picture someone searching best service near me on ChatGPT or Perplexity instead of Google. The AI doesn't show 10 blue links. It picks a handful of businesses and recommends them by name. If you're not one of them, you don't lose one customer. You lose the entire conversation. They never even reach your website to find out you exist. This isn't about ranking on a page anymore. It's about being the answer AI already trusts enough to say out loud. That's AEO. Most of your competitors haven't touched it yet, which means the businesses that move first are the ones AI keeps recommending for years. At Sky SEO Digital, we position Miami businesses to be the name ChatGPT and Google's AI actually say. Free consultation. Link in bio. Save this and share it with a business owner who still thinks SEO alone covers this.