Callie AndersonEnglish teacher & creator, Callie쌤 at Influ Learning

(원어민 실제상황) 호텔에서 수리 요청할 때 꼭 알아둬야 할 영어 표현!

21 Oct 2026 · 1 min

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0:34

The YouTube video presents a realistic role‑play between a hotel guest (Callie Anderson) and a staff member, focusing on how to request an air‑conditioner repair in English. The guest explains that the AC unit will not turn off despite attempts on the unit and thermostat, and the staff offers to come up and completely disconnect it. The dialogue is used to demonstrate practical English expressions for describing the problem, asking for assistance, and understanding the staff’s proposed solution, serving as an instructional example for learners needing hotel‑service vocabulary and request phrasing.

We're having some issues with our AC. Could you send someone to come look at it for us?
What kind of issues are you having?
It's not turning off. We tried to turn it off directly on it and then also like on the thermostat, but no matter what mode, when we turn them both off, it just keeps blowing out air.
Okay, it's a Scottford thing, but what I can do for you is come up and disconnect it completely.
Okay, is that something where if it's disconnected then—
It won't turn back on. Mm.