Am I Doing The Right Thing?

How do you know if you're doing the right thing for the patient in front of you? Because it's really important, right, that we are confident when we're working with patients, or at least that we appear that way. Even if we're got imposter syndrome and we're struggling with that, if we can appear confident to a patient, then we will get better results, they will have more trust in us, they'll put more faith in us, and we know that's really important for their outcomes as well. However, it's really, really hard to be confident when you have this thought going through your head, this thought, you know, this question where you ask yourself internally, am I doing the right thing? Because if you're asking yourself that, what's going to happen is you're going to start to have anxieties, doubts, uncertainties kicking in. And if you don't know how to navigate that well, that will put you straight into fight or flight. And as well as you potentially appearing a bit less confident to the patient, fight or flight actually makes you dumber. It makes it harder to find the right solution. Because when you're in fight or flight mode, your body is just looking to get out of danger. It's not looking to stop and, and think and reflect rationally. The rational parts of the brain actually get inhibited when we're stressed out. So if you're sat there thinking, I don't know if this is working, am I doing the right thing? Am I building rapport in the right way? You're actually going to find it harder to find the right solution as well as appearing less confident. And there's a big reason for this, and it's to do with a lot of the strategies and the approaches and the models that are put out there by other practitioners and other coaches. The problem with a lot of these is they're quite formulaic, even if they mean well. They basically say, here's what you need to do if you do this, if you ask these six questions in your console, if you use this framework, if you use this script, if you ask goals using this one specific question, you will better connect with your patient, get better rapport, they will trust you, all this kind of stuff. But here's the problem. People aren't robots, people aren't unique. Sorry, they are unique. People aren't all the same. You can't use, you know, one script, you can't use one way of building rapport and hope that works for everybody. But it's. But it's a really easy sell which is why a lot of coaches sell this model, because it's much more appealing. It's like, oh, just do this with everybody and then you'll get better results. Like, wouldn't that be wonderful? Wouldn't it be great if that was true? However, if it was true, if you think about it for a minute, there would only be one approach. We'd all be doing it. There'd be one best one, we'd have found it and we'd all have stuck with that. So why there all these approaches? Well, the reason is they work differently for different people. And it's really, really important. If you want to actually master communication, not just to better connect with patients, but actually to feel a lot more confident in your. To get rid of that question of am I doing the right thing here? Then you need to be able to adapt to your patient. You need to be flexible and you need to know how to deal differently with different people. Some people might want you to be very direct. Some people might want to take an interest in their personal life. Some might want you to ask more questions. Some might want you to give more information. If you don't know how to do that in the moment there with the patient, then even if you're winging it, okay, because you're pretty extroverted and you've got good at covering up the imposter syndrome like I was when I started, you are still going to have that question, am I doing the right thing here? And that is going to put you into fight or flight. That is going to make it harder to actually find the right options for that patient. And it's not a fun place to be. It's actually stressful. It leads to burnout and anxiety and all these other things that are not fun for you? That's why I've put together the social style model for practitioners. That's why this model is the one that I recommend all my members of the patient centered tribe do. It's why I've taught this for years, because it teaches you how to adapt to different people. And the first step of that is being able to identify them. Is this somebody who wants me to be very direct and tell them what I think? Is this somebody who wants me to be a little bit more subtle and ask questions and listen a bit more? Is this somebody who wants me to go fast paced? Is it somebody who wants me to slow down? Is it somebody who wants to just focus on the problem? Or is it somebody who wants me to understand the emotional impact beyond just the pain that they're having. When you can do that, you can identify, once you know how, it's very quick. I do it within the first 60 seconds of meeting somebody, another two, three minutes to confirm it, and then by the time we're getting into the history, I already know what style this person needs. And then I can modify my own communication to match them. If there's somebody who, like me, is quite fast paced and talks loudly and talks quickly, okay, I can be a bit more like my usual self. But what if they're an introvert? What if they're very anxious? What if they're a people pleaser who tends to sit back? Then I'm gonna have to slow things down, otherwise I'm not gonna connect with them. They might sit there and nod and go, oh, yeah, I get that, but not really understand it. And then we're not gonna get the results that we could. And if this is for you, if you want more help with this, this is why I've put this course out there. So it's available right now on the Learning Collective. If you get this by Wednesday the 8th, I'm throwing in a bonus Mastering Online Courses module as well, because I know what it's like. We all can buy online courses, oh, this is great. And I'll start it, but how often do we finish it? Research says about 80% of the time we don't. So I put this course together actually for myself originally. All the strategies for me to learn how to get more out of online courses, and I've then been sharing it with my members. It's now available for you for free when you get the Social Styles course as well. So you'll get far more out of Social styles for practitioners, but you'll also get far more out of every online course that you do. But you'll need to pick that up by Wednesday. If you don't get it by Wednesday, then you lose that free bonus module as well. So if you want to do that, if you want more help, really working out, what style of patient do I have in front of me? What style of communication do I need to give to them? Basically get rid of that question, am I doing the right thing? The social style model is the single best way of doing that I've found and I have searched for over a decade. I've tried lots and lots of different things. So check that out. If that's for you, you can pick it up now on the Learning Collective. I'll put the link below. Any questions on that, just shoot me a message and I'll see you soon for another video.