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Painting Biz Owners: How to create systems when scaling; let’s talk with Mike of PainterGrowth

Name: Painting Biz Owners: How to create systems when scaling; let’s talk with Mike of PainterGrowth
Uploaded: 2024-02-27T14:00:45+00:00
Duration: 45 s
Channel: Daniel Honan
Description: In this segment, the speaker advises painting business owners on building operational systems before hiring a production manager. The core recommendation…

27 Feb 2024 · 1 min

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In this segment, the speaker advises painting business owners on building operational systems before hiring a production manager. The core recommendation is to develop highly detailed, step‑by‑step checklists for every task the production manager will perform, especially the job‑closeout process. The method involves recording oneself completing a job closeout—knocking, introductions, homeowner interaction, walk‑around, requesting a Google review, collecting payment, and ensuring no tools are left—then listening back and transcribing the actions into a written checklist. These checklists are then compiled into a Google Doc, providing a repeatable system that standardizes the production manager’s workflow and supports scaling the business.

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in terms of other systems that you need before you make that hire. Go through that process that I said earlier about the expectations for the production manager. Try your best to create a checklist for each one of the tasks that you need to do. Make the checklist as detailed as possible. Say your production manager is going to be closing out jobs. Go through closing out a job and record yourself doing it. So turn on your phone recorder and close out a job. Go talk to the homeowner, do the walk around, ask for your Google review, pick up your check, make sure there's no tools. Once you leave, play back that recording. Write a checklist. First I knocked 3 times, then I introduced myself, then I asked about how the experience has been so far. I did a walk around with a client. These are the things that I was looking for, and then I asked this, and then I did that. Just make a super detailed checklist for everything that you want that production manager to do to the best of your ability. Once you have those checklists, write them into a Google Doc. Boom, you have systems.