Painting Biz Owners: learn what a NPS is to track an invaluable company metric for your business

Once the check is collected, once the job's closed out, you can have like an automatic text that goes out or an automatic email or both that just says, sends out a, a net promoter score question, which is net promoter score is basically that one question that says, how likely are you to refer us to friends and family? And it has a 1 through 10, 10 being highly likely, 1 being not at all likely. And so that NPS, that's a proven system that you can use to evaluate how your business is performing. Basically, if someone gives you a 9 or a 10, that means that they're a promoter. They're gonna give you positive word of mouth. If they give you anything below a 9 or a 7 or 8, they're basically passive. They're not going to be giving good word of mouth or bad word of mouth. And if it's like a 6 or lower, that's a negative word of mouth. So you don't want that one. Yeah. Send out an NPS automatic, like text or email message. Say, how likely are you to refer us to friends and family? Then they give you that score, which you can use that score for bonuses, you know, pay incentives with your team and use it to track as a company metric as well.