Daniel HonanFounder, Profitable Painter CPA PLLC · I help painting contractors increase profits & cash flow while reducing taxes♦ Bookkeeping ♦ Tax

Painting Biz Owners: Talking with Mike, founder of PainterGrowth on why he started his own system

Name: Painting Biz Owners: Talking with Mike, founder of PainterGrowth on why he started his own system
Uploaded: 2024-01-31T14:00:37+00:00
Duration: 13 s
Channel: Daniel Honan
Description: In this interview excerpt, the host asks Mike, founder of PainterGrowth, how he adapted a painting‑business system originally built for small…

31 Jan 2024 · 0 min

Watch on YouTube

0:13

In this interview excerpt, the host asks Mike, founder of PainterGrowth, how he adapted a painting‑business system originally built for small owner‑operators (about $100K annual revenue) to support a much larger operation generating double that amount each month. Mike explains that the original setup lacked dedicated software beyond a basic CRM and relied heavily on Excel for production schedules, which were limited to three crews. To handle the increased scale, they had to redesign core processes: creating detailed production schedules for many crews, defining the responsibilities of a production manager role, and deciding whether to promote internally or hire externally. The discussion highlights the challenges of scaling operational infrastructure when moving from a small, owner‑operator model to a high‑volume business.

You basically broke all their processes because their program is designed for basically an owner-operator to do $100K per year. And you're doing double that per month. What were the main things that you had to recreate to, to actually make that system work for you?
There was no real software. They had a CRM, which was nice to track leads and previous customers, but everything else was pretty much Excel-based. The production schedules, for example, were built up to 3 crews. They had very few owners who had brought on production managers because it typically wasn't needed. We had to create the process on what responsibilities a production a product manager should have and how to create that job responsibility. And then should I go from within or hire from outside?
Those are a couple of things.
It was life-changing.