Debt Collection Agency to Pay More than 24 MILLION DOLLARS by Order of CFPB

19 Apr 2023 · 1 min
0:54

Short YouTube commentary reporting that Portfolio Recovery Associates (a debt collection agency) has been ordered to pay more than $24 million by the CFPB for repeated illegal practices. The speaker states PRA previously lost or was found at fault in 2015 and alleges failures to inform consumers about investigation outcomes, untimely dispute resolution, and unreasonable investigations; if found liable again the firm may owe over $12 million to harmed consumers. The clip frames the CFPB action as a deterrent against shady debt-collection practices.

Questions this video answers

Portfolio Recovery Associates

More than $24 million

2015

Over $12 million

Chapters

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