A short transcript from Daniel Rosen advising credit repair professionals to avoid promising or guaranteeing results. He emphasizes managing client expectations by educating clients up front about realistic timelines, possible remaining negative items (including legitimate debts), and the likelihood of receiving 'stall' letters from credit bureaus.
Under no circumstances should you make promises or guarantee results. Clients often assume that simply by using a credit repair professional that their credit score is going to improve and that it's going to happen overnight or even over a couple weeks. Manage client expectations by educating them before they sign up. Set realistic goals about how long it's going to take and what their credit score and report is going to look like when it's all said and done, including the fact that some negative items may still remain, including legitimate debts. Stall letters are getting more and more common as the credit bureaus try to slow you down and the most successful credit heroes tell their clients to expect these by letting them know ahead of time. Your clients won't be surprised by these scam scary sounding letters and under no circumstances should you make promises or guarantee results.
