The FASTEST Way to Create a Loyal Customer Base

Hey, credit heroes. Do you know how to connect with your potential customers? Do you know how to make them lean in, listen and respond? Well, Today I'm going to share my secrets on how you can capture attention, build a following, and market your company, all by telling your story. So you better stick around.

My name is Daniel Rosen and welcome to Credit Repair Business Secrets.

Okay, if this is your first time listening to my podcast, every week I cover industry news, financial tips, and entrepreneurial advice for bootstrapping your business from nothing. This show is the best how to guide for business owners and there is no other podcast like it. So be sure to click that subscribe button now and get ready to start changing lives. Okay, so if you have a small business, you probably spend a lot of time obsessing over marketing. Maybe it's running ads or building relationships and referrals. Maybe it's social media, maybe it's speaking at a church, or maybe you plan to sponsor a local cookout. But no matter what strategy you choose, the most important part of your message is you. That's why today I'm going to explain how you can capture attention, build a following, and market your company, all by telling your story. Now, before we get started, this podcast.

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Seven day trial for only $1. Sign up right now at creditheroscore.com okay, let's get into this. There are so many cheap and free ways to market a small business. There's posting on social media, writing an ebook, or even making a podcast. But it's never been harder to actually get people's attention and the channels are just flooded with content. Different forms of media have different attention spans and different styles. But. But no matter which type you choose, you always need to find a way to stand out from the crowd. So how do you do that? Well, the best way to get a customer's attention is to appeal to their emotions. If you appeal to their emotions, you can always trigger an emotional response. And that emotional response can develop into a very, very strong emotional connection. And there is one surefire way for any small business to create these types of connections. The entrepreneur has to tell their story. Here's how this relates to you. When it comes to Credit Repair customers, if you want to trigger an emotional response, there are plenty of emotions to choose from. You can make them excited about achieving their financial dreams or angry about being screwed by the big banks. You can make them curious about a money saving opportunity, or you can make them grateful about warning them from a financial scam. And all these messages are going to get your customers attention. But what do you do once you have their attention? Well, you have to give them something that no one else can offer. And the main advantage of a small business is the personal touch. So when the opportunity arrives, be personal. You've got to tell your story. Now, the thing to remember is if you are a credit repair expert, you are unique because you've probably experienced the very same financial hardships that your customer is facing. And I don't know about you, but when someone offers me help, I find it very, very comforting to know that they've been in my shoes. Now it's up to you to decide how much you want to reveal about yourself. But in my experience, the more open and authentic you can be, the more raw and real, the better. Here's why this is important. As founder of Credit Repair Cloud, I've shaped every part of our company. But for a long time, I wasn't comfortable telling my story. Back when I sold my original download, I didn't know what to say or how to say it. So I pretended that I was a financial expert. I pitched myself almost like I was a corporate mascot. I was this character that I called the credit doctor. I even wore a lab coat. And I laugh about it now because I didn't know any better. But the truth is, my business kept failing and failing and failing. And because I wasn't comfortable being myself. And then at the start of Credit Repair Cloud, I tried again to be someone else. I acted like a boring Wall street suit guy and it sucked. I wasn't authentic. People could smell it. And despite having a good product, they refused to buy anything from me. And I don't blame them. Would you buy a product from someone that who you could tell was a fake? No, of course not. We buy from people we like and we buy from people we trust. Why would we buy from a fake? But I needed to go through that because I needed to learn that lesson. And during that time, I got really frustrated because I wasn't good at being someone else. And I was so afraid that people were going to find out who who I really was. A guy from show business whose credit got messed up and he turned that into a business. But then something amazing happened and I was actually forced to stop being fake. I got told by a customer that another software company was telling customers about my background, that I was from show Business. He was telling people I was a magician. And it was so crazy that their sales pitch was an attempt to humiliate me. How sad is that? And I got so mad, I felt like those bastards outed me. But I realized if you aren't honest, if you don't tell your story, then someone else might tell it for you and they might not be very nice about it. So I started being myself. And it was scary at first, but it was also a. A big relief. And when people learn my backstory, my real backstory, they believed me when I told them that anyone can bootstrap a business from nothing. So I opened up. Not just about who I was, but why I wanted to sell credit repair software, why I wanted to provide financial literacy training, and why I wanted to empower people with guided entrepreneurship. I talked about running away from home as a kid, being homeless in Los Angeles, and juggling on street corners to make money to eat. I talked about becoming a successful comedian and touring all over the world and performing on the Tonight show and the Price is Right and how it looked like I was successful, but I was really living on credit cards and getting further and further in debt. What really connected with people was how I opened up about nearly losing everything. I explained how a bank error destroyed my credit and how that almost caused me to go bankrupt and almost caused me to lose my house and how it made me really, really depressed. And I let people know who I was, who I am, and what I want my company to be. And I revealed as much about myself as I could. And again, something amazing happened. Customers started to trust me, and credit repair cloud began to grow into what it is today. So here's what you need to know. You can build this same type of trust with your customers. You just need to decide how much of your story you want to tell and how you want to tell it. But you need to tell it. Just remember this. There are no rules for telling your story. Just do your best and be open and be authentic. If you're a family oriented business owner, great. Make your family part of your story. If you're super outdoorsy, or maybe you're into comic books, or maybe you juggle, just be open and don't hide who you are because people want to do business with people. Share aspects of your life that are important to you. Share what you're passionate about. These are the things that give you a unique voice and they're going to help you to tell your story. And I know it sounds scary, but it gets easier and easier with Practice. And I practiced a lot. In fact, I got good enough at telling my story that I just got invited to speak at the upcoming Inc. 5000 conference. I'll be speaking on stage to thousands of entrepreneurs who have won this award. And despite all my experience in show business, I still get terrified with stage fright at these events. I'm terrified about it right now, but I'm also very, very excited about it. And maybe I'll post some videos and thoughts while I'm there doing this thing. But that brings me to my next point. Telling your story. It doesn't just mean explain your background. No, it means communicating authentically and with intention. In other words, you're going to be always telling your story. So choose your words carefully. If crafting messages and telling your story, if it doesn't come easy to you, just brainstorm and rehearse and pay attention to the stories that are being told to you. If someone inspires you or there's an advertisement that hooks you with emotion, think about how it was effective and why it appealed to you. And I'm going to give you a very easy to follow framework for telling your story. Okay, so grab a pen and write down these three things. Number one, what was your life like before credit repair? Number two, how did you learn about credit repair? And number three, what was your life like after credit repair? These are the three points. Now remember to really dig deep on these. Okay? And take your time. List everything you can think for each of these three things. If you sell a product or a service, the more that people can relate to you and your story of how you discovered this amazing thing, the more your business will grow. And if you want to get better at telling your story, tell your story. Practice with friends, practice with family, record yourself and listen to it. Have a 10 minute version of your story, a 5 minute version, and a 1 minute version. And each version is useful and you're going to get better at telling it each time you tell it. So tell it as often as you can and eventually you'll become more comfortable and your customers are going to start to see that you're authentic and and your business will become more successful too. And then once you start to get more customers and you start to have success stories and testimonials, now you can start to use this very same framework to tell their stories. And that's even more powerful. See, storytelling is everything. And if you start to learn this skill, your business will start to grow like wildfire. Cool, right? And just a reminder, this podcast is.

Brought to you by Credit Hero Score Credit Hero Score is the only credit.

Monitoring service that integrates directly with Credit Repair Cloud. Get instant access to your credit reports and scores by signing up for a.

Seven day trial for only $1. Sign up right now at creditheroscore.com and now for my favorite part of the episode. Each week I feature one of our credit heroes inside our Credit Repair Cloud Facebook community so that you can see firsthand what real people are doing as they launch and grow their business. And today's spotlight is on Felice West McCowan. Felice has only been in the community about a month, but she's making her presence known and she's sharing her story. She first posted her logo and the awesome name of her company Credit the Right Way and then the next day she posted to say I got 20 test clients with my first Facebook post. I'm in shock but now I need to start charging people as I can't keep up doing all this work for free. And she asked for advice and people helped out. A few days later she posted this. Hey guys, if you're struggling getting clients, try wearing your Credit Hero shirts out and about for the whole day. I am now totally out of business cards. I need more shirts because I plan on making this my everyday uniform. And last week she posted this. On Friday I signed up my first affiliates at a mortgage company and tomorrow I go speak to a sales team at an auto dealership. Felice, you are amazing. Keep up the good work and thank you for sharing your story. And I'll end by saying if you don't already have a credit repair cloud account, check it out. It's the software that most credit repair businesses in America run on. Just sign up for a 30 day free trial at creditrepaircloud.com freetrial and if you'd like me to hold you by the hand as you launch your very own credit repair business, check out our Credit Hero Challenge. It's a live experience that has helped tons of credit heroes to to get their first clients, to get certified in disputing and to gain confidence as they launch their credit repair business on a solid foundation so they can change a whole lot of lives and make a great living in the process. We're starting the next challenge very soon so you want to join before the doors close. Otherwise you're going to have a long wait until the next one. So sign up now@creditherochallenge.com and if you're finding value in the things that I share on this podcast, be sure to click down there to subscribe if you and leave me your questions and your comments because I read each and every one of them. Be sure to visit my blog if you'd like to read the show notes and if you have a question that you'd like me to answer, just drop it down in the comment section and I'll be sure to answer it during a later episode. And remember, be open, be authentic, tell your story and keep changing lives.

Want to fast track to creating an amazing business that helps people, changes lives and makes you a great living in the process? Then I'd like to invite you to my free online training@creditrepaircloud.com freetraining in this free training you will learn how to get clients willing to pay you even if you're just starting out, how to get easy credit repair results without being an expert, and how to get all the clients you'll ever need without paying for advertising. Again, this training is absolutely free. Just visit creditrepaircloud.com freetraining.