0:13
Business owners should memorize their customers' first names. Using someone's name makes them feel valued and brings them back more often, a simple way to build loyalty that most people overlook.
Business owners should memorize their customers' first names. Using someone's name makes them feel valued and brings them back more often, a simple way to build loyalty that most people overlook.
Have yourself and your employees memorize the first name, at least of your patrons, and they will come more often than ever because no one cares about their names. But they do. And now you do.
