Tam shows where to find help in Stock Tracker 50: the Knowledge Center search, a form that emails support@newconstructs.com, and your account dashboard. You can reset your password, log out, manage email alerts and subscriptions, or cancel your membership there.
Chapters
Hi folks, this is Tam. Welcome to Stock Tracker 50. If you haven't seen any of the other training videos, I do hope you take a moment to check those out as well. This is going to be a quick overview of the support and dashboard menu items here in the upper right. When I click into support, This is our knowledge center. You can search by topic here in the search bar and find everything that you are looking for, hopefully. If, as you are browsing or searching through these topics, there are things that you are not finding, please don't hesitate to go to this more questions link and fill in this form. This form does get sent directly to the email support@newconstructs.com. They are the same thing. So use either the email or the form to contact us and we will get back to you as soon as possible. To go back to My Portfolio, I'll now hop into Dashboard. Dashboard is like the My Account section of the tool. Here you can reset your password. You can log out. If you click log out, you will be logged out immediately. You can unsubscribe from emails. You can unsubscribe to any of these email alerts from your My Portfolio page as well. These are the same emails, just different places in the tool for your convenience. And then this is the research and membership emails. This is everything else that you get from us, so you can make your decisions and unsubscribe as you prefer. Cancel my membership is just that. This is where you go to cancel your membership. If you put in your email address and click submit, know that you will lose access to your account immediately. Cancel means cancel right now. Please take that into consideration before you click submit. I also wanted to point out the refund and cancellation policy. This is something good to read through to make sure that you are aware of what the cancellation policy is, what the refund policy is. And down here under general legal, I also wanted to point out you can get to any of our legal documents very easily. So if you're interested in our disclosure disclaimers, terms of use, this is a great one to read as well. And that takes us through both support and dashboard. We are really happy that you're here. We hope you're enjoying your first few days with Stock Tracker 50. If you have any questions, again, please email us at support@newconstructs.com. We look forward to getting to know you and how we can support you best throughout your membership. Take care.
