The 2026 Odyssey Accountants Information Pack is a comprehensive marketing and operational guide that presents Odyssey as Australia’s leading offshore accounting outsourcing provider based in Ho Chi Minh City. It outlines the company’s 28‑year history, scale (≈500,000 jobs completed since 2006, ≈50,000 jobs per year, 750+ Australian client firms, 300+ professional staff) and the distinction between its “outsourcing” model (delivered outcomes, not headcount) versus traditional off‑shoring. The pack details four core service lines – Bookkeeping & BAS, Australian compliance tax returns, SMSF administration (including same‑day service) and Review/Conversion services – and quantifies each line’s annual volume. Three engagement options are described: ad‑hoc hourly pricing, dedicated staff on a monthly retainer, and fixed‑price volume contracts, with full rate tables and a worked example of a typical company return cost. A five‑step workflow (identify & upload, confirmation, processing, review, download) is illustrated, together with the in‑house Odyssey Management System (OMS) portal that tracks jobs, estimates turnaround, logs queries, and provides instant costings. The document showcases the people behind the service – a low‑turnover team of 300+ accountants, CEO David Carter’s dual Australian/Vietnamese CPA background, and a culture of community involvement. It also explains responsible AI use (on‑site OCR, Azure‑based AI‑assisted review, strict governance policies) and a three‑layer data‑security architecture (technological, physical, procedural) built to CIA standards. Client testimonials, video case studies, and an independent review are included to substantiate credibility. Finally, a simple three‑step onboarding process (call, portal access, first job upload) is presented, emphasizing no lock‑in, no setup fee, and pay‑per‑job transparency.
Topics
Odyssey at a Glance – Scale, History and Market Position
Key metrics (jobs completed, annual volume, client count, staff size), 28‑year timeline, accreditation and registration details.
Outsourcing vs Offshoring – Outcome‑Based Delivery Model
Contrast between DIY offshore staffing (headcount purchase) and Odyssey’s “Do‑It‑For‑Me” model that sells completed jobs, senior review, and flexible capacity.
Four Core Service Disciplines – Bookkeeping, Tax Returns, SMSF, Reviews & Conversions
Detailed scope of each service line, software compatibility, annual job share, and specialist staffing approach.
Pricing & Engagement Options – Ad‑hoc, Dedicated Staff, Fixed‑Price Volume
Published rate tables (hourly $25‑55, monthly staff rates, fixed‑price quotes), trial periods, and contract terms.
Typical Job Costing Framework – Drivers, Worked Examples and Cost Ranges
Breakdown of preparation vs review hours, example calculations for company returns, and factors that affect cost (data completeness, queries, complexity).
End‑to‑End Workflow – Five‑Step Job Lifecycle
Identify & upload, confirmation, processing, review, download; options for cloud vs on‑premise server execution.
Odyssey OMS Client Portal – Features and Scheduling Engine
Job tracking, cost visibility, query handling, automatic recurring job creation, six‑stage automated scheduling flow.
People, Leadership and Culture – Team Stability and Community
300+ low‑turnover accountants, CEO David Carter’s dual CPA credentials, training, community events, charity work.