Simmons One Hour Heating and Air promises same-day appointments and an on-time guarantee: if the technician doesn't show up when promised, the repair is free. Chelsea walks through what to expect when you call.
Simmons One Hour Heating and Air. This is Chelsea. How can I make you smile? Geez. What is the beep? There's no beep, ma'. Am. Oh.
You'Re a real person. Always. Okay, so my furnace is old and it's not quite working right. So sorry to hear.
And another.
Company told me they could get here, but they never showed.
I hate to hear that. But we can have a technician out there today between 3 and 5. Oh, quick. Great. We'll be sure to give you a call when we're on the way so you don't have to sit around all day.
Wow.
And even if we're a minute late, we will do the whole repair for free.
Free and actually repair it? Absolutely. Does Derek from the radio ads know about that? I'm pretty sure he does. Want me to get them for you? Really? Sure. Hold on.
Hello, ma'. Am. You're.
Real.
Yes. And we really do show up on time or the whole repair is free.
That's amazing. I'm never gonna call anybody else.