A leader uses airport gate numbering to explain why good decisions serve the whole organization, not every individual. Gates are numbered for pilots and ground crew, even if passengers find the interior confusing. Sometimes the collective good matters more than perfect comfort for everyone.
Chapters
Hallo zusammen. Guten Morgen. Good morning. A little trick for leaders. Check this out. So A11 here is where I'm sitting and down that way, maybe you can just see, is A12. But here's gate A25. You see the sign up there? Let me zoom in. It says gates A1 through 10 and 26 through 34 are to the left. Why doesn't it just say 10 through 34 or 1 through 34 or whatever? It's actually a little bit confusing in here because it flip-flops. The 25s on that side, but there's a 12 on this side. Why don't they go 25, 24, and so forth? The reason is out there. So the Planes have consecutive numbers on the outside, and so parking on that side of the terminal, and vice versa on the other side of the terminal. That's so important because it's easier for the ground crew and for the pilots to navigate. It's very clear what side they're going to. A little more difficult inside, but leaders have to make a decision: what's in the best interest of the whole? And sometimes some people won't be served perfectly, but the whole will be served better. Make the best decision for everybody. Do you have any luxury?