Promises Best Practices PT 2
20 Nov 2021 · 0 min
0:15
In this brief segment, the speaker cautions that many people overpromise to customers, such as guaranteeing that products will be ready in an unrealistically short time (e.g., five minutes). This creates huge disappointment when the promise isn’t met. The speaker advises setting realistic, reasonable expectations for delivery timelines to avoid disappointing clients.
