Dr Allen Nazeri DDS MBAHealthcare M&A Expert

Building Quick Rapport With Your Patients & Others| Dental Practice Management

25 Sept 2020 · 0 min

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Short YouTube video by Dr. Allen Nazeri describing a quick rapport technique: the "30-second rule" (from John Maxwell) — within the first 30 seconds say something positive that energizes people — and provide "AAA" treatment (Attention, Appreciation, Affirmation). The clip is a brief how-to aimed at dental colleagues and other everyday interactions.

Foreign.
This is Dr. Alan with business Mastermind Group. This morning. I want to talk to you about connecting with people. One of the ways I use on a daily basis to connect with people is called the 32nd rule. I picked up this through a book of John Maxwell called 25 Ways to Win with People.
See, the rule states that anytime you come in contact with anyone within the first 30 seconds, you say something positive that energizes and motivates people. You also need to give them what I like to call AAA treatment. AAA stands for Attention, Appreciation and Affirmation. See, everyone likes attention. Everyone likes to be appreciated. And we need to affirm that anytime we meet someone. So go ahead and give this a try today with a co worker, a family member, or a stranger on the street. It's a sure way to connect with people.