Communication Training 3-Day Practice Management Boot Camp Dr. Allen Nazeri

Another subject that I cover in depth, and I include it in all of my training seminars and workshops, is about communication and sales. See, communication is absolutely important for doctors, and unfortunately, most medical and dental schools, they do not cover it at all. Once your communication skills have improved, you definitely can have better rapport with patients. With having better reports with patients, you build trust. It reduces complaints and lawsuits. A lot of times complaints and lawsuits comes because of miscommunication or lack of communication between you know, the doctor and the patient. It also creates a loyal fan base for you because again, once your communication skills have improved, patients start liking you. They trust you, they don't want to go to another doctor. And then finally, it increases the conversion of the inquiries coming to your practice to paying customers.