Corporate Training Event Patient Communication Skills for Dentists

Dr. Allen Nazeri, who runs 15 dental practices, teaches teams how to turn consultations into paid appointments and sell more services. The training uses the Ritz-Carlton model for service standards and includes weekly coaching with on-site visits to keep practices accountable.
Chapters
Hi guys. My name is Dr. Alan Naziri. I'm a dental management consultant. Thank you for visiting my website. I'd like to tell you a little bit about my corporate training event that is coming up in 2018. One of those event, which is an on site training event and it can happen in your company or it can certainly be done online.
Is about training you and your entire dental team. I'm talking about the dentists who work for you. Maybe you have dental hygienist, dental assistants, receptionist, in what it takes to take your practice from where you are now to the very, very top of your field. Now I have owned and managed 15 practices in the last 27 years. I've also worked with hundreds of dental clinic across the globe as well as worked with dentists, communicated with thousands of dentists in the seminars. So I know every single issue that goes on in a dental clinic and a dental practice today. One of the biggest challenges is the communication of skills. See, you spend a lot of money on marketing, on pay per click ads, Facebook, Google and so forth and you get those patients in.
But a lot of times you miss out on the conversion of those patients that come in for a consultation into making it into an actual paid appointment. Well, I'm not even talking about the ones that your receptionist misses when they call the practice and she's not trained enough to.
Basically convince the patient, hey, this is the right practice. See, this process is a team process. There is no way around it. Many times when I go to seminars or I see dentists going to seminars, or they attend my seminars, I see that only the dentist attends these programs. It's kind of like having a soccer team and the captain is the only one who's getting trained. That's why I have specifically designed these corporate training events with one flat fee for up to 60 people within your group.
So we can try to bring the whole team together. I want to help you, I want to help your team to be able to implement.
The same models and the processes that happens in top producing dental clinics in the world. See, the dental process is very simple. The problem is that 98% of the dentists, they do not apply these principles. One reason is they may not even know what those principles are. So part of the training is to make you aware of these principles, these steps that are involved from the time that the patient contacts your office all the way to the time that actually the patient pays their bill. See, I am going to train your team about promotion, about how to do internal marketing, how to provide exceptional care based on the Ritz Carlton leadership standards. Okay. Also, I am going to show them how they need to be cross promoting, cross referring, upselling, cross selling, and how the whole team can come together. We're going to discuss patient psychology, why patients buy your services, why it is that in today's modern world where every product, every service is competing with your practice.
We have to have a certain level of communication to be able to stand out, to be able to convince the patient to spend their discretionary income with your practice rather than going out and buying a new imac or a Harley Davidson motorcycle.
So this is an absolutely fun, motivating, intensive training that I will get your team on board.
To the next level. And the next level that most clients like to continue is the coaching program. We have a coaching program that I can monitor you, discuss with you on a weekly basis, do on site visits to make sure that the team stays accountable.
This is nothing different than going to the gym. We have to do it little by little. We cannot do the seminar, get everyone excited and then leave you alone. Okay. So this program is very hands on and I only have a few limited spots for 2018 because these coaching and training takes lots of time. I'm a hands on person. We have a small management company that we focus on consulting, advisory as well as investment banking, which means selling practices, valuations, selling hospitals, groups and so forth. So our time is very limited. So this is my passion to help you to get to the next level. So if you're serious about making 2018 a great year for yourself, for your family, for your practice, please email me and let's have a discussion of how we can implement these training events on site at your clinic. My email is doctoralncimail.com Spells D R A L L E N C I mail.com Hope to hear from you guys soon. Love to help you to get to the next level. Thank you very much.
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