Dr Allen Nazeri DDS MBAHealthcare M&A Expert

What do you do to create value for your patients?

21 Jul 2018 · 1 min

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A short conversational excerpt from a YouTube video (Dr. Allen Nazeri, DDS, MBA) emphasizing the importance of value creation in dental practices. Nazeri advises daily discussion of patient value in morning huddles and staff meetings, and provides concrete examples used by practices (e.g., picking patients up from school, providing food after major procedures for patients and spouses) to gain competitive advantage.

Value creation.
Is an important subject that.
Has to be discussed.
At every business on a daily basis in your practice you need to discuss this in your morning huddles. You need to have regular staff meetings to make a list of how you can create more value for your patients. See, patients never buy on price. They always buy on value. I know some practices they'd like to, for example to pick up the patient, bring them to the practice. I know at least one practice or orthodontist in San Francisco that picks up from school and brings them to the practice. I know when I ran high end dental practices we used to order food every time without exception after any major dental procedure, not just for the patient but also for the spouse.
So this.
Is an important aspect of any business in.
Terms of competitive.
Advantage.
So what is it that you're doing?
I'd love to hear from you. See you on the next episode.