Dr. Jeffrey Edwards explains how breaking cooking into 13 separate roles—one person cracks eggs, another discards shells, another lights the stove—kills accountability and slows everything down. When no one owns the whole task, no one cares if it works.
Chapters
So a process that you think would take maybe 1 or 2 people takes like 13 people to do because they do it almost like a production line. Instead of having someone have ownership of the whole thing and doing it, they'll have maybe somebody, you know, let's say you're trying to, I don't know, you know, let's say that you have a team and a team is trying to— Do a project. Cook breakfast. So, so instead of having a person to go through the whole process, they would have one person to crack the egg. They would have another person to put the shells in the trash can. They would have another person to light the stove. They'd have another person to scramble the eggs. And so when you have that, your processes as well, and therefore you don't have ownership of anything.