Dr. John A. KingIndigenous Australian. 100% Human. Neo-Noir Novelist. Poet. Speaker. Performance coach. More than a Survivor. Terrible Golfer, Awkward Dancer🕺

Holiday Inn at San Antonio gives 2nd rate service to Pricel

19 Jun 2014 · 1 min

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In this recorded complaint, Dr. John A. King recounts a six‑day stay at the Holiday Inn Airport in San Antonio during which he experienced multiple service failures. He requested fresh linens twice with no response, endured two days without towels, and faced ongoing problems with the room door lock. Although he describes the staff as polite, he notes that no corrective action was taken. Dr. King suspects the sub‑par treatment may be linked to his booking through Priceline, feeling that Priceline customers are being treated as second‑class guests. He considers speaking with the manager about the perceived discrimination.

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I'm getting increasingly disappointed with the Holiday Inn, Airport Holiday Inn in San Antonio. I've been here probably 6 days now. I've asked on 2 occasions that I get fresh linen and nothing. They won't change the linen. There was 2 days without any towels. I'm having constant problems with the door lock on the thing. The staff are nice, but nothing seems to get done. I don't know if it's because I'm Priceline. Priceline. And that they're just not going to give me a level of service. I might talk to the manager about that and just ask if that's the question, but it's a little bit disconcerting. It's a nice hotel, and if they're going to treat people like this because they're Priceline people, then I don't get that. Then don't get involved in the Priceline program if we're going to be second-class citizens.