4 Types of People You Will Meet in Life & How to Connect and Communicate with Them to Avoid Negativity
29 Jan 2026 · 31 min
Episode transcript of Jay Shetty’s On Purpose podcast (guest/host monologue) explaining four high-level personality/communication types—Outgoing/Task, Outgoing/People, Reserved/Task, Reserved/People—and advising how to communicate with each in work and relationships. Includes host anecdotes about his relationship and hiring, listener reviews, and multiple sponsor/promotional reads.
Chapters
This is the Iheart podcast. Guaranteed human. When you have to wait in line at the pharmacy to pick up meds, that's 30 minutes of downtime wasted. Amazon Pharmacy delivers meds right to you fast so you can get that time back. Thanks to Amazon Pharmacy, healthcare just got less painful. The start of a new year isn't about pressure. It's about purpose. It's a moment to reflect, to ask what truly matters. Shopify helps turn that clarity into action. Whether you're starting with a simple idea or a growing brand, Shopify gives you the tools to build at your own pace. Templates, AI tools, social integrations. Everything designed to support your vision so your goals don't stay in your head, they begin to take shape in the world. Shopify grows with you every step of the way. If you're ready to build with intention in 2026, go to shopify.com j and begin. Sometimes you just need to go to your happy place. And there's no better happy place than celebrity cruises. They get you closer than close to the history, culture and flavors of Europe. And now they visit more of it than ever. Their elevated Caribbean escapes keep the island bliss going between islands. From quick three and four night getaways to to week long journeys and longer, there's nothing more restorative than the wild wonders of Alaska. And celebrity ships are designed to make the most of every view. Celebrity doesn't just build ships, they build the vacations you'll always remember in the places you'll never forget. Book today and see why nothing comes close to celebrity cruises. People don't care how much you know until they know how much you care. And people know that you care when you talk to them in bare language. If you're not communicating to someone in their language, they don't resonate in the same way as if you were talking to someone who doesn't speak English. You could be kind, caring and loving, but they're still not going to understand you. You're not going to get through to them. Hey everyone. Welcome back to On Purpose, the number one health podcast in the world. Thanks to each and every one of you that come back every week to listen, learn and grow. Now, the reviews, the energy, the sharing of this show have just been so special. It's been so heart touching. I've been traveling all over bumping into so many of you. I love it when you come and tell me that you're an on purpose listener. It really means the world to me because I feel like for those of you who listen to me Every week, I. We've really built a relationship. Like, you know me, you can hear me in your head. You recognize my voice. But even on a deep level, I feel like you understand me. And I feel like I understand you, too. Because as I see you sharing and I'm always looking out for your stories or your tweets, I start to notice how there's certain things that resonate with you. And I think to myself, wow, we're really connected. So I really feel a synergy with each and every one of you that make time every week to listen, to learn, and to grow. And I just want to thank you for that because I feel like then when we meet, there's this deeper connection that we wouldn't have otherwise. And what to speak of. Next year, when I go on tour, I'm so excited. In the next few weeks, I'll be announcing my tour, which I want to tell you about, which I cannot wait to share with you, so make sure you're ready for that. And the launch of my second book, which I am pumped about, and I can't wait to tell you all about that. But I'm going to save that. We've got something exciting lined up. But today I wanted to talk about the four types of people that you're going to meet in your life and how to effectively connect and communicate with them. And I think one of the biggest challenges for all of us is that we don't realize that everyone that we meet is wired differently and everyone that we meet is motivated differently. We are always shocked when someone doesn't align with us, when we should be more shocked when someone does align with us. It is actually more likely for you to meet people who think differently than people who think alike. And that is why our dearest friends, our family, the people that we spend the most time with, they're usually a smaller number than the people we know. Like, if I asked you, how many people are you close to? How many people do you feel deeply connected with? Most people would say, I can count them on my hand. And most of us would say, well, it's few and far between. Maybe you're someone who has one person who knows you really well. Maybe you have two, maybe a five maximum. But you may know 150 people. You may know 250 people. All right, you're really popular. I get it. You know 500 people, right? But think about that as a percentage. That is such a small percentage of the amount of people you know, acquaintances you have, people you've come across versus the people that you know deeply and the people that know you deeply. And therefore, if you find people who are aligned in values, aligned into the way you think, it's very rare. So today I'm going to introduce you to the four types of people you meet in this world, in life, in work, in relationships, and hopefully after this episode, what you're going to get is you're going to understand how to connect and communicate with each different type so that you don't feel unequipped. How many times in a conversation at work do you feel, I don't know what to say. Or maybe you're introduced to someone new and you're like, I don't get why they think about that first. Or you start dating someone and you wonder, why do they have different priorities? And we start to realize that personality types and the way we're set up and the way we're wired has a big impact on this. Now, I'm going to caveat by saying that there's four types I'm introducing you to today. Really, there's 16 types. And actually, if you really looked at the world, there's 64 types. So when we simplify it to four, you're going to see a lot of crossovers because it's more complex than that. But I don't think you need me to describe 64 types. So I think four is a good place to start. So the way you can quickly identify this is by asking two questions that divides these four parts. And as you're listening to me, you can do this questionnaire on yourself, and you can think about the people that you meet, the people that you know you, and the people that you work with. So the first question is, are you more outgoing or are you more reserved? Now, whether you're outgoing or reserved, these are both confident. It's just that you have a different wiring. So the outgoing person is the life of the party. They start conversations, they generate discussions. Often they facilitate the conversation. The reserved person may be quieter. They may find one person to connect with. They may get into a deep, intimate discussion. They may listen more, they talk, and then they observe more. So answer that question for yourself. Are you more outgoing or reserved? And people who say they're both, that's not necessarily true because we choose one over the other when we're feeling our best. When you're feeling your best, are you outgoing or are you reserved? So pick one. O or ah. Now, the second question is, are you more people focused or task focused? If you're people focused, you're Thinking about people's experience, how people feel, how people think. If you're task focused, you're focused on what do I do first, what do I do next. Okay, if I do that, then I can do that. You get obsessed with your to do lists. You get obsessed with all of the tasks of the day. You think about tasks before people, or if you're people first, you think about people before tasks. We all think about both, but we think about one before the other. Are you people or are you task? You care about both, but which one do you think about first? So now you should have two letters. You will either be outgoing and task, or you'll be outgoing and people, or you'll be reserved and task rt or you'll be reserved and people rp. So you could be one of those four types, and everyone you know in the world can be broken down into one of those four types in order to help you. I often use this when I'm hiring in the workplace because I want to be surrounded by people who complement my skill sets and strengths. I often think about this in my own relationship as to how to communicate better with my wife. And today I'm going to actually share with you which ones we are and how we communicate differently. So let's start with outgoing in task ot. These people are doers. They're planners, they're schedulers. They get things done. They make things happen. They're drivers. These people are dedicated to getting the job done. Often they're moving so fast, people can get upset. Often they're moving so hard that people get burned. And so you start to recognize that there's a lot of strengths to this personality type. And naturally, with all of them, you're going to hear about their weaknesses. Now, this person is fantastic. And if you are going to communicate with them, if you're going to talk to that person, you want to be organized. You want to be prepared for the meeting. You want to be able to be clear about what the goal is, what the target is, and what the path is. So let's say you're dating someone who's like this. If you're going to have a conversation with them about where you want to go on vacation, they're going to be easier to engage. When they can see options, they can see plans. If you go up to them and go, where do you want to go? They might have a plan themselves. But if you're taking on the responsibility, chances are they're going to expect you to have a plan because that's how they think. People want to be communicated to in their emotional language, not yours. So, yes, they might have planned and they may be ahead of the game already, but chances are if you took the responsibility, you'd need to do that. Now, if you have someone like this at work, chances are they're already organized, they're already four steps ahead. But now, when you're doing your role, if you want to be able to make them listen, if you want to communicate with them in a way that they're going to hear you, they need to hear that you have really thought about the timeline or you're interested in that approach from them. They need to understand that you realize the value of getting things done and plans and schedules. If they don't hear that in the way you speak, if they don't understand that from the way you come across, they actually start to disengage notice. Now think about it. How many times you've talked to someone like this and you've realized you've alienated them, Right? Now raise your hand if you are going, oh, wow, Jay, this was a moment for me. You just blew my mind. Because now I know why that person never resonates with me. Because I'm always trying to be kind to them. I'm always trying to be caring to them, but I don't care about what they care about. Right? There's a famous statement that says, people don't care how much you know until they know how much you care. And people know that you care when you talk to them in their language. So I used to always think, if you're kind, if you're loving, if you're caring, then that's what communication needs to be. And while that's true, if you're not communicating to someone in their language, they don't resonate in the same way as if you were talking to someone who doesn't speak English. You could be kind, caring, and loving, but they're still not going to understand you, not going to get through to them. And so I think for all of us, we have to be really conscious. We have to be really aware of whether we're getting through to people. Now, the next type that was OT let's talk about op. So OP These people are influencers. They're ideators, they're highly persuasive, they're negotiators, they're good at sales. These people are the people that love talking, they love ideating. They have a lot of high energy. They often bring a lot of energy into a conversation. They're highly Motivated, they have that bright spark about them, right? And this type of person, one of the things that's really interesting about them is that they want to be creative, they want to be recognized, they want to be validated. And, and if you're communicating with someone like this, you want to allow them to be open and creative. You want to let that person lead and innovate. Now, you can also see naturally that if you are this person, you're going to flourish in environments where you get to express your creativity. The biggest mistake is often you're waiting for someone to allow you space to be creative. Often you're waiting for someone to let you be creative. And the truth is that you are going to have to show it, because most people don't think like you and don't have time to think about these things. They don't have time to think, oh yeah, this person needs me to let them be creative. This person needs me to let them be blue sky thinking. This person needs to let me to let them brainstorm. It doesn't work that way. And so I want you to recognize that with these individuals, you have to really give them space. Notice how different it is when you're talking to the ot, you need to be organized, prepared, clear about the goal and path. With the op, you need to tell them where we're going, but they need to feel like they can populate their ideas and energy. They need to feel involved and included in the creative aspect of it. They may not want to implement. So maybe you have a partner who's always coming up with amazing ideas, but they never implement. It's not because they don't care, it's because they're wired that way, where their energy goes into creative, just as in the ot, the energy goes into planning. So if you're dating someone who's an ot, they may not come up with the most creative things to do, but they'll always turn up on time. They'll always be organized about it. So start to notice how a lot of the traits that we experience in the people we love. I'm not saying that if someone cares about you that they won't be different, but there is an aspect of us, of how we're wired, that limits us. Because in the ot, the creative energy goes into getting things done, and in the op, the creative energy goes in actually coming up with cool ideas, new things. Now you can already see the conflicts too. Let me just raise that point. You can already see the conflicts. If an OT is talking to an opinion, there's conflict. The OT just wants to get things done. The OP wants to be creative. You can see a natural conflict, a natural issue, and the only way to solve that is by the OP saying to the ot, all right, I would love for you to tell me the timeline so that I can have space to be creative and innovative. Right? So the OP commits to a timeline and a realistic timeline. Stress, Anxiety, overwhelm, Burnout. What do all of these have in common? A lack of perceived control over your time, thoughts and tasks. But what if I told you fixing all of these problems is as simple as fixing your mindset towards them? I know. Not simple at all. Everyone's busy, everyone's stressed. But we could all use more calm in our lives. And learning to stay grounded and grateful is truly a daily practice. That's why I've partnered with Calm.com to bring you the Daily J. If you've ever wanted to meditate with me and take back control over your busy mind, join me on the Calm app for the Daily J, a daily guided meditation where I'll help you find calm in the chaos, plant beautiful intentions for a happy, abundant life and simple steps for positive actions to get you closer to the life of your dreams. Meditate with me by going to calm.comj to get 40% off a Calm Premium membership that's only $42 for the whole year. For daily guided meditations, Experience the Daily J only on Kaan Lets be real. Your best days start the night before. Hatch believes small, intentional rituals at bedtime can completely change how you show up in life. Here's the thing. Self care doesn't start with doing more, it starts with resting. Better sleep is the foundation of emotional, mental and spiritual well being. That's why Hatch created Hatch Restore, a smart sleep clock designed to help you reclaim those moments around bedtime. It's all about removing distractions and creating calming routines. Think gentle audio, science backed sleep sounds and a sunrise wake up that makes mornings feel good. So if you're ready to unwind at night and wake up refreshed, head to Hatch Co and start your ritual today. Hey everyone, Jay here. And as much as you listen to me, you ought to listen to your body. Little things like headaches, hair loss can be your body's way of telling you hey, something's up. Do you hear me? I will not be ignored. Luckily, Amazon One Medical has 247 virtual care so they're always there to listen to your body. Thanks to Amazon One Medical, healthcare just got less painful when you think about your day. Whether you're running a business or managing a household. So much of what you do depends on staying connected. From work calls and emails to streaming, learning and staying in touch with the people who matter most. Connectivity isn't luxury anymore. It's the foundation. That's why fast, reliable Internet makes such a difference. When your connection works seamlessly, you're not distracted by interruptions. You're able to focus on what actually matters and when support is there, when you need it, it creates a sense of trust and stability that allows you to keep moving forward. Spectrum Business understands that no two businesses are the same. They offer Internet, advanced wi, fi, phone, TV and mobile services designed to support businesses of all sizes. With packages built to fit different needs and budgets. And with 100% US based customer support available 24,7, help is always within reach so businesses can stay up and running without missing a beat. Millions of business owners rely on Spectrum Business business to stay connected and grow with confidence. Visit spectrum.combusiness to learn more restrictions apply. Services not available in all areas. Okay. The third one is reserved in task. These people are calculative, they're cautious, they are accurate, they're data driven, they're perfectionists. Often they want to get everything just right. Now, if you're talking to this person, you want to be extremely specific. You want to go with insight and data. You want to go with research. You want to know, because they're going to know all the details and they want to know, do you know all the details? Have you thought about it? Have you considered the different various things? So with this individual, they're like a calculator. They're going to calculate everything. So you go up to your partner and you say to your partner, I want to buy a new dining table, right? If that person is a calculator, they're gonna start calculating how much you've already spent, how much the budget is and what is left. And they're either gonna get upset because they think you haven't thought about it, or they're gonna say, well, how much is it? And if you say, oh, well, I haven't really thought about it, they get triggered. That's how this works. We get triggered because we're wired to prioritize that. Imagine you're wired to think about something first and you think the person talking to you hasn't thought about that. Often we tell that person's snappy or that person's insensitive, but it's not always that. It could be that, of course, but it often is. The idea that they haven't really been approaching this with the foresight that you may have thought about this. So if you're communicating with someone at work who's reserved in task, you want to get specific with them. You want to think about how you can really connect with them based on data, insight and solutions based on that. The fourth type is the reserved and people. This person cares about people first. They care about people's feelings. They're emotionally intelligent, they're highly stable and supportive. They're good mediators. They're good at dealing with challenges. Have you noticed how some of your friends are just really good at helping with issues and others are just pushing you to get on with it? Right. So the OT is just telling you to get on with it. The OP wants to talk to you about it, but may not have a plan. The reserved and task is calculating and logically trying to break it down. And then finally, the reserved and people is just listening, trying to understand you. That's how we're wired. You may think the other person doesn't care, but their style of care is different. Someone may care about you by wanting you to move on. Someone may care about you by giving you ideas. Someone may care about you about being specific. And someone may care about you about listening to your emotions. Notice how all those types of care are useful in different areas. So it's not that people don't care, it's that they care differently. And I think we get that misconstrued because we think that care should be the same thing. It should just be affectionate. But I found that sometimes I choose because of my wiring to be assertively affectionate or affectionately assertive. So that's my way of being where I want to be affectionate, but I also want to be assertive. But some people will just give you affection. That doesn't mean that the affectionately assertive person doesn't care about you. Now, that doesn't mean people don't need to change. And it doesn't mean people don't need to evolve and develop emotional intelligence. It's just that someone may care about you, they may just express it differently. And of course, this gets complex. Now, if you are in a company with someone who is reserved and people, they often don't get heard because they're caring so much about people, they never get heard. People don't often know how they feel. The people that listen to how you feel are often unheard and unseen. Write that down. That's really important. People that make time to listen to you are often unheard and unseen. Themselves because they're trying to feel what you feel. And no one ever asked them how they feel. Right? No one ever asked them how they feel. So for those people, if you're dating them, if you're at work with them, make sure you stop, pause, reflect and ask them how they're doing. Check in with them, see how they're feeling. Now, what I love about this is that an ideal company, an ideal family, an ideal relationship, has all of these. There's a beautiful statement by Albert Einstein where he said that everyone's a genius, but if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it's stupid. Fascinating, right? Amazing how that so easily happens. I want you to recognize that the people in your life are talented, they are skilled, they are able. It's just that they think differently in the workplace. There's this great conversation between Steve Jobs and Steve Wozniak. And Steve Wozniak, the tech brains behind Apple, looks at Steve Jobs and says, what do you even do? You're not an engineer, you're not an artist, you're not a coder. What do you do? And Steve Jobs said, musicians play their instruments, I play the orchestra. Which means he knew that he couldn't do all of this, but he could bring people together to do all of it. Now I'll give you an example with me and Radhi. So I am an op. I'm outgoing and I'm people oriented. It suits what I do for work, it suits my personality. And I have adopted different traits from other personality types to make me more well rounded. But over time I've developed more of the emotionally intelligent person because I care about people deeply. But I've also developed more of the task oriented person because I want to get things done. But I choose to surround myself because I'm an op. I choose to surround myself with more reserved and task because that's an opposite to me. I'm not usually detail oriented. I don't like to focus on all the specifics. I like to have people on my team focus on things like that. Right. Radhi, my wife is more likely to be reserved in people. So I'm outgoing in people and she's reserved in people. Now how does that affect us in our relationship? It means I need to make time to really check in with her, to make sure she has space for her to tell me how she feels, for her to have space to reflect, for her to have time to think about it. She doesn't always want to be dragged to events. She doesn't always want to go out and meet new people. She wants to be in the comfort of being around people she knows, people she trusts. So I have to be mindful of those things. I have to be conscious of those things that that's what she's looking for. And that's not because she doesn't love our life and she doesn't love me. It's because she's wired differently. And same with me. I like to meet new people. I like to go to new places. I also like my friends. I also recharge a lot by being alone and spending time alone. And so when we start to realize that our differences are not because we're disconnected from each other, our differences are because we're different, we're wired differently. And we start to recognize that we don't take things personally. The problem is we take a lot of these things very personally. So I hope this helps you in work, in relationships, in life, moving forward, because I think too many of us don't recognize how we take life too personally, make life very difficult when actually it's so much about how the other person is actually wired. Now, I want to thank you for listening to today's episode. I really hope it does help you in work and in life. And I want to take a moment now at the end to just read a few reviews because we've had some amazing reviews lately and I just want to point out we've got 19,000 reviews. My goal this year from On Purpose, from all of you, is to get to 20,000. So we're nearly there, but I need your help. And then we'll of course see how many more we can get to. But here's a amazing review from Sun Rose. Thank you so much, Jay, for providing us all with such great content and knowledge. I was going through a really difficult time when I coincidentally discovered your podcasts. I've also bought your book and they both have helped me tremendously. It has been a little over a year that I started listening to you. You have been a great help to me, becoming a better version of myself. Thank you. That was beautiful, Rose. Thank you so much for sending that. This is Nick Singh. I appreciate your podcast tremendously. As a person who recently divorced five years ago and now trying to build on a new relationship with somebody I love dearly, your podcast has given me plenty of insight about my anxiety and fear of being alone. What I'd like to learn is how to be alone and love myself. What tips can I follow? It's been difficult for me to be away from my girlfriend while she and I are traveling separately and away from each other for three weeks. I miss her much but could this mean I'm over possessive? I'll do an episode on that. Nick, thank you for that review. I love you. Also dropping in questions in the reviews. It's helpful for me. Thank you so much. I appreciate you. Can't wait to see you next time. I'll see you soon. Success starts with your drive, and American Public University is here to fuel it. With affordable tuition and over 200 flexible online programs, APU helps you gain the skills and confidence to move forward. Whether you're changing careers, starting fresh, or pursuing a life lifelong passion, our programs are designed for people who never stop you bring the fire. APU will fuel the journey. Learn more at apu Apus Edu hey.
It'S Joel and Matt from How To Money if your New Year's resolution is to finally get your finances in shape, we've got your back prices, they're still high, and the economy is all over the place. But 2026 is the year for you to get intentional and make real progress. That's right, yeah. Each week we break down what's happening with your money, the most important issues to focus on, and the small moves that make a big difference. Kick off the year with confidence. Listen to How To Money on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts when you feel uncomfortable. What do you put on Biggie? You put on Biggie when you feel uncomfortable.
Cause I want to get confident.
This is DJ Hester Prince Music Is Therapy, a new podcast from me, a DJ and licensed therapist. 12 months, 12 areas of your life Money, love, career, confidence. This isn't just a podcast. It's unconventional therapy for your entire year. Listen to DJ Hester Prin's Music is Therapy on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.
This is an iHeart podcast. Guaranteed Human.
More from Nataliey
3 Daily Practices of Successful People & 2 Ways to Improve Your Relationship with Money
8 Scientifically Proven Ways To Stay Motivated BEFORE You Get Off Track (When Things Get Tough)