Erika Jones, CFO, CCTAProfit First Professionals · Certified Fractional CFO and Profit First Professional

🔎 Mirroring Technique for employee engagement. #smallbusinesshacks #brainscience #marketing #money

14 Jun 2024 · 1 min

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0:30

In this brief instructional video, the speaker introduces the "mirroring technique," a simple yet powerful leadership practice used by effective leaders to boost employee engagement. The technique involves actively listening to a colleague, then repeating back their statements while emphasizing successes and positive elements of their contribution. By highlighting achievements and offering praise, the leader reinforces desirable behavior and encourages persistence. The speaker demonstrates the concept literally by using a bathroom mirror, underscoring the idea of reflecting back what is heard.

Chapters

There's a very simple yet highly effective technique that great leaders consistently use. And yes, I am using the bathroom to demonstrate this because there's a mirror in here. It's called the mirroring technique. Repeat back what you're hearing from your colleagues to emphasize the points of significance and make sure you add in all of the great job elements that are in that conversation. Highlight the successes because praise brings about persistence.