Promises Best Practices PT 2
20 Nov 2021 · 0 min
0:15
Don't overpromise to customers. Setting unrealistic deadlines or guarantees backfires when you can't deliver. Keep commitments reasonable so you actually meet them and keep trust.
Don't overpromise to customers. Setting unrealistic deadlines or guarantees backfires when you can't deliver. Keep commitments reasonable so you actually meet them and keep trust.
Most people over. Promise. We want to promise the world to our customers. Of course we'll get your products ready. They'll be ready in five minutes. And then when they show up, it's not ready. You set your client for huge disappointment. Promise an outer side of reason.
