A short talk (YouTube video) by Jeff For Local Marketing about applying artificial intelligence to help local businesses—customer service, lead generation, and customer training. He gives an anecdote about creating a voice agent for his wife’s business to address the costly problem of customers who don’t show up and don’t call, which prevents rebooking.
We're in a group, it's a mastermind. And we're talking about all the use cases of artificial intelligence. Now we're using things for local businesses to help them, you know, either for customer service, lead generation, customer training, you name it. Those are the kind of things we talked about. But the cool thing about it is, and it's just like this mountain that's never been skied on, as we are at elevation and we're looking down upon this whole AI landscape, it truly is a what if, or do you think this is possible? Let's try this and I'll give you an example. And I shared with, I shared this a couple of weeks ago about a voice agent that we created for the purpose of my wife. And the idea was, hey, she comes home. I asked her how she, how her day was and she says, well, so and so didn't show up. Next day, so and so didn't show up. And in her business, that can be quite expensive when a customer doesn't show up, doesn't call, because it doesn't give her a chance to rebook someone.
