Jeff For Local Marketing shows how automated text and phone reminders cut no-shows by about 50%. Send a reminder at nine o'clock the day before, let clients confirm or reschedule by phone, and fill those empty slots, especially useful for seasonal clients in places like Palm Springs.
Now we've added the text piece in there because I thought, well, that makes it even easier because a lot of people like text. So nine o' clock the day before, everybody receives a phone call or a text to remind them of their schedule. And I thought if this could just, you know, turn this around and, and eliminate the need for holes in her schedule, at least, let's say, 50% of the time. Well, it certainly pays for itself. The other thing that's really cool about this is let's say, for instance, somebody calls in because they can call the number and they just want to confirm their appointment. They can do that as well because often, especially in some industries, like my wife is the people will set up appointments two or three in advance. And especially for us out here in the Coachella Valley in the Palm Springs area, we have snowbirds. So they'll set up several appointments while they're there. The other thing that is nice is they can call in and if they need to change their appointment, they can also do that. And then.
