Fill Your Schedule & Eliminate No-Shows

So here's the cool thing about that is what we do is we gather the information from my wife's website. Also, we tie into her, to her scheduling. If it's electronic, we put it into ScheduleSuite. It integrates with everyone that's already in there. And the cool thing about this is the day before their appointment, as you heard, it will call or text. Now we've added the text piece in there because I thought, well, that makes it even easier because a lot of people like text. So 9 o'clock the day before, everybody receives a phone call or a text to remind them of their schedule. And I thought if this could just, you know, turn this around and eliminate the need for holes in her schedule, at least let's say 50% of the time, well, it certainly pays for itself. The other thing that's really cool about this is let's say for instance somebody calls in, 'cause they could call the number, and they just wanna confirm their appointment. They can do that as well. Because often, especially in some industries like my wife, is the people will set up appointments 2 or 3 in advance. And especially for us out here in, in the Coachella Valley, in the Palm Springs area, we have snowbirds. So they'll set up, you know, several appointments while they're there. The other thing that is nice is they can call in, and if they need to change their appointment, they can also do that. And then my wife is then sent a message. She's notified that there's been a change. So there's, there's an opportunity there to put somebody else in. So the whole idea was to design it so that, you know what, she's busy with a client, she can stay focused. If her phone rings, it goes right to, uh, Sarah. Sarah handles the entire call. You heard how she deals with it. She's pretty sharp, and, and it's, it's fairly interactive, so it's really nice. And this allows her to then take care of her customers both on the phone who are looking to make an appointment or make a change of their appointment, as well as the people she has in the chair. Now, the cool thing about this is, is it isn't just limited to someone who's a hairstylist. It could be anybody who has appointments like this and they have an issue with, you know what, so-and-so didn't show up today. It could be a chiropractor, it could be a dentist. And all of these are something that when you, when you pencil it out, it's far less expensive than having your staff, and quite frankly, more efficient than having your staff or hiring somebody to make those same calls, because you never know when it's going to be somebody calling in and canceling or needing to reschedule. So this is just one of the many things that we offer, and this was more of a need-driven kind of an idea that is becoming more and more common.