Alon Goren explains how agentic AI solves complex business problems by breaking down data silos across customer experience, support, marketing, and sales. The approach integrates data from multiple departments to tackle CEO-level strategic challenges that single tools can't handle alone.
In order to operate at the strategic level, you need to be able to do this cross functionally. And if you're looking at it from a customer experience, support success, marketing, sales. Our overall approach is start nail the functional use cases one after the other. As we start to have additional functional use cases, you can start to kind of get into a world where you're orchestrating across functions so that you can start to solve these higher order use cases. We approach the word cross functionally, be able to ingest all sorts of data across all sorts of systems, start to rethink what a system of record. Because the reality is, if you're trying to solve CEO level issues, the reason it's hard is because you need to think about the world of data across many, many silos. And bringing all those silos together enables you to start thinking at a higher order of thinking.
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