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T. Harv Eker uses personal telemarketing anecdotes to demonstrate how targeted marketing, strong scripts/copy, and qualified leads dramatically increase sales. He contrasts calling from a telephone book with using cue cards containing buyer names and purchase history (noting he converted 4 of 5 targeted leads), argues that mastering marketing (offers, scarcity, clear brand messaging, and written copy) is essential to business success, and explains that revenue comes from making offers at the end of talks/webinars.

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