Hiten ShahHiten ShahCEO, Crazy Egg

Hiten Shah's videos and podcasts

3,007 items

This week

@hnshah

I asked Claude why Linear was losing deals to Jira...

2d ago
@hnshah

The most important moment in this demo is an email that never gets sent.

2d ago
@hnshah

The people I know getting useful AI results have l...

3d ago
@hnshah

Every product is about to get a second interface. The first was designed for people. The next is for agents. Software needs to understand the product well enough to act on it, then know exactly what happened. I think building for this becomes as normal as building a website or an API.

3d ago

Earlier this month

hitenism.com

Hiten Shah writes here.

4d ago
@hnshah

We're going to look back at how much time people s...

4d ago
@hnshah

This is ridiculously fun to play if you've spent a...

4d ago
@hnshah

The minimum viable company is changing.

4d ago
@hnshah

Increasingly convinced that the vast majority of s...

4d ago
@hnshah

I wonder how long before two Grok Bots start a com...

5d ago
@hnshah

Your story is the operating system for your compan...

6d ago
@hnshah

Starting in 30 minutes. I ran three real AI produc...

6d ago
@hnshah

To the founder who can suddenly build almost anything

6d ago
@hnshah

AI can tell you why you lost a deal even when it has no idea.

6d ago
linkedin.com

I did 51 customer interviews in seven days when we were building FYI. By interview 51, the problem ...

6d ago
@hnshah

If I started a B2B company tomorrow, I’d do the product marketing myself for a while.

1w ago
@hnshah

If you use AI for competitor research, steal this rule. Every claim gets a date.

1w ago
@hnshah

Founders are doing product marketing earlier than they think.

1w ago
@hnshah

The first thing I want from AI doing product marketing is the ability to say "I don’t know."

1w ago
@hnshah

If a customer conversation has ever changed how you explain the product, you’ve already done product marketing.

1w ago
@hnshah

AI makes bad product marketing look finished. That’s the part I don’t trust.

1w ago
@hnshah

If you work on a B2B product, product marketing is probably already part of your job whether or not it’s in your title.

1w ago
@hnshah

I typed in https://t.co/bYLNX9JIsR in my browser. ...

1w ago
linkedin.com

If you work on a B2B product, product marketing is probably already part of your job whether or not ...

1w ago
@hnshah

Founders are doing product marketing earlier than they think. The market starts teaching you how buyers see the product almost immediately. What they compare it to affects the story you tell. Objections and lost deals often expose something deeper about the product itself. That feedback ends up changing what gets built next.

1w ago
linkedin.com

This is one of the key GTM lessons I learned the hard way. Product/market fit is a moving target and...

1w ago
@hnshah

A buyer says your competitor is cheaper. “What sh...

1w ago
@hnshah

We asked Claude what changed with Linear’s competitors. The first answer used an old source as if it were recent. It also stated a guess as fact.

1w ago
linkedin.com

Product marketing isn’t one AI job. A market briefing and a battlecard need different evidence. Pri...

1w ago
@hnshah

A skill can teach AI how to do the work. Repeated...

1w ago