Short transcript excerpt from a YouTube video about trucking insurance that emphasizes accessibility and partnership between the insurer/broker, clients (agents/brokers), and insured trucking companies. Speakers stress the importance of being available for calls, listening to owners, and treating insureds as partners—particularly to help small operators confused by high online quotes.
I want to add that one thing that you mentioned just there is that we're accessible. If you are looking to place insurance with us, we don't mind getting on a call with the, with the owner of the trucking company. I like having those conversations because this is really is like a three way partnership. You know, at its base it's, it's us, it's you guys, and it's the insured. I think that's an important piece of the puzzle here, is that feeling like the insureds have a partnership in their insurance carrier as well. That's something that's overlooked. I think in the market we really do want to treat everybody as if they're one of our partners because that's really essentially what it is at the end of the day, that, that, that.
Really is just so important. Sometimes they need help and they're just really unaware of what should I do here next? Or hey, I've said a million times, I've got the story. I just need somebody to, to hear me out because when I go do a quote online, it's given me something back really, really high. And I just need somebody to hear that. So you guys got all the.
